TrystrawberryReviews of trystrawberry.com

If i could leave zero stars I would. I wanted to purchase an eczema cream for my baby and toddler. I used a first time promo code which upon check out switched my item. Once I saw this and acknowledged this with the company they said i can return it. But yet what they dont tell you is you have to return it to CHINA! Which is why they saw its customers responsibility. They say they have USA locations but it cant be returned there, which i doubt is even true. So not only did i pay 40$ for an item I wont use they expect the customer to send it back to China which is over $100. They wanted to rectify the situation with a 5% refund. Not only did they swindle me out of my money there lack of customer service to make things right is non-existent. They just want your money and dont care about there customers.

I emailed about cancelling subscription and returning my order repeatedly but didnt hear back. do i need to contact my bank to. cancel this??

Customer service suck! I'm not seeing any results, so I tried to cancel my subscription. There is no option on their site, so I had to contact support. Long story short, they are refusing to cancel my subscription and will bill me because it "prevents discount misuse". The price is already expensive itself. Definitely won't buy from them again because of this issue Edit: been trying to return the product after they refused to cancel my subscription. THEY AREN'T IN THE UNITED STATES. They are in China (China, 23rd Floor22号CN Jiefang ,Unit19 03 MaWanCooperation Area 邮政 中国广东省Shenzhen City南山区前海路Xinlikang BuildingShenzhen Jizhao Innovation Enterprise Incubation Co., Ltd 邮政编码: 编码: 518100), and they make u create ur own label and pay for shipping. They also delete comments on their page. Avoid them at all cost

Non rimborsano! State attenti.

This company is a scam. I made what was clearly a one-time purchase and was then charged again £48 without my knowledge or consent. There was no clear information that this would turn into a recurring subscription. After looking into it, I can see that many other people have experienced the same thing—being put on automatic subscriptions without being properly informed. This is not a mistake, it’s a pattern. This is deceptive and unacceptable, and companies operating like this should be reported and stopped. I will be escalating this further. Avoid this company unless you want to be charged repeatedly without your consent

I still have not received my order. There have been no updates since March 28. I have tried to contact this company twice to no avail. It’s a scam. Don’t do it.

DO NOT BUY — total waste of money. The product doesn’t work, and to make things worse, I was later charged for a subscription I never knowingly agreed to. When I contacted them to cancel and request a refund, they refused to help. The only thing they offered was to stop future charges — no accountability at all. This feels misleading and dishonest. Be very careful before purchasing anything that goes viral online.

I bought the 2 bottle bundle and they only sent me 1 bottle. I emailed them and they kept telling me that I purchased 1 bottle. I sent them proof of my purchase but no answer. Think this is scam. My skin hasn’t improved at all.