TrystrawberryReviews of trystrawberry.com

Please note these reviews are fake. You can see the same exact reviews have been left multiple times but with different names.

The shipment never arrived. The tracker also shows no updates. I ordered beginning November.

Expensive scam doesn’t work

Their products do not work and the lightening one has a smell which makes you question the quality of it. I reached out numerous times for a refund based on their money-back-guarantee and have not received a response.

I bought the Try Strawberry product and applied it for 3–4 days. Shortly after, I developed severe itchy rashes on my knees and legs, along with unexpected knee pain. Thankfully, I only tested it on my knee first otherwise, I might have applied it on more sensitive areas like my bikini line or underarms, which could have been much worse. This product feels highly chemical and unsafe. Please don’t buy it it’s not worth the risk to your skin or health.

I did not receive my product. The company used a 3rd party delivery service which messed up my delivery. There was a picture and text message that says the deliveryman cannot deliver it and will be sending it back to the merchant. The merchant did not care as long as it says delivered on their end. Worst customer service ever. This company cannot be trusted. Buy at your own risk.

I purchased the Triple-Acid Complex for Keratosis Pilaris from Strawberry Skin (trystrawberry.com) and used it consistently for two months. Unfortunately, I saw no improvement or visible results. When I contacted the company and requested a refund under their “60-day money-back guarantee,” they initially denied my request, claiming it was past the 60 days. They even sent me tracking information for an order that *wasn’t* mine to support their claim. When I pointed this out and shared that I planned to leave an honest review, they changed their position, admitted I was within the refund window, and said they would escalate my case. It has now been over two weeks with no refund and no further communication from the company. A few additional concerns I noticed: - Their website claims a 5-star rating based on over 6,000 reviews, but there’s no visible option for customers to submit a review anywhere on the site. - Several of their “before and after” photos appear to show different people, not the same person. - I’ve also come across Facebook ads where the content used seems to come from other creators’ videos promoting entirely different products, including one featuring a dermatologist using The Ordinary glycolic acid — yet the ad markets Strawberry Skin’s products instead. Overall, my experience has left me questioning the company’s transparency and authenticity. I would recommend doing very thorough research before purchasing, or not purchasing AT ALL.

This company is a scam. I placed an order on 9/22/25 and have not received the order after being told it was delivered. I have spoken to someone named Amara, who seems like an AI. I have confirmed my address multiple times, and I still haven't received the product. Please do not order from this company, it is a SCAM!!!!! I tried to post the email correspondence from 11/10/25, but you can't attach documents here.