SerabelReviews of tryserabel.com

Response from SerabelAug 5, 2026

Hi Kathy, We’re sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback. We understand your concerns regarding the autoship program and the unexpected charge. We know how important it is for customers to have clarity when managing their orders and subscriptions, and we’re sorry for any confusion this situation may have caused. Subscription details are presented during checkout, allowing customers to select the purchase option that best fits their needs. However, we understand that this may not have been your expectation, and we would appreciate the opportunity to review your account and assist with your concerns. Please reach out to our team at [email protected] with your order details so we can locate your account and provide further support. Warm regards, Serabel Customer Care Team

Response from SerabelAug 5, 2026

Hi Emily, We’re sorry to hear about your concerns, and we truly appreciate you taking the time to share your feedback. We understand your concerns regarding the review incentive you mentioned. We want to clarify that customer feedback is important to us, and we always encourage customers to share their honest experiences, whether positive or negative. We would appreciate the opportunity to better understand your experience and review any concerns related to your order. Please feel free to reach out to our team at [email protected] so we can look into your case and provide further assistance. Warm regards, Serabel Customer Care Team

Response from SerabelAug 5, 2026

Hi Amanda, We’re sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback. We understand your concerns regarding receiving additional shipments and being charged for orders you did not expect. We want to assure you that we take subscription-related concerns seriously and aim to help our customers resolve any questions regarding their accounts. Subscription details are provided during checkout, allowing customers to select the purchase option that best fits their needs. However, we understand that this may not have been your expectation, and we would be happy to review your account to clarify the situation and assist with your request. Please reach out to our team at [email protected] with your order details so we can locate your account and provide further assistance. Warm regards, Serabel Customer Care Team