Larry
1upselling
1. The $25 cashback seems contingent on a “5” trust pilot review. 2. During the purchase process there was a message that said something to the effect that I needed to purchase something to avoid being 7 out of 10 that the product would not be successful for me. I felt it was a sleazy upsell.
Response from SerabelOct 22, 2026
Hi Larry, Thank you for sharing your feedback with us. We're sorry that the cashback offer and the messaging during the purchase process left you feeling uncomfortable. We understand how important it is for our customers to feel confident in their purchasing decisions, and we never want anyone to feel pressured or misled. We appreciate you bringing these concerns to our attention, as your feedback helps us improve the shopping experience. If you need any additional information or assistance, please feel free to contact us at https://serabel.com/. We’ll be more than happy to assist you. Warm regards, Serabel Customer Care Team



