Lisa
Very Disappointed – Definitely Not Extra-Large!
A friend gave me an extra-large coffee wood chew for my dogs, and they absolutely loved it! I was so pleased with it that I decided to order some myself. Unfortunately, what I received was nothing like the XL chew my friend had given me, or even what was pictured on the company's website. I ordered three extra-large chews for $104, but the ones I received were surprisingly small, measuring only about 6½ to 7 inches long and approximately 1 inch thick. I honestly wondered whether the company had made a mistake and sent me the wrong size. These are certainly not what I would consider extra-large, and they are too small for my dogs to use safely. For the price, I expected a much larger product, especially since I had already seen an actual XL chew and the photos on the website appeared to show something considerably larger. The difference is so significant that it feels a bit like a bait-and-switch. I am extremely disappointed and have requested to return the chews for a full refund. I would caution anyone considering purchasing the XL size to be aware that what arrives may not resemble what is advertised.


