Amirah I.
Terrible customer service
I had a very glitchy experience trying to get my headshots. I had submitted 12 photos and had waited over 30 minutes for my headshots to load so I refreshed my page and saw not all the photos I had submitted were used for my photos after uploading and cropping 12 photos. I reached out for a refund since my headshots cane out very bad and the customer service person Anna was extremely rude and condescending it was shocking. Implying I couldn't afford it or something and was making it uo to get a refund. I would have been fine with no refund it she really couldn't verify the technological issues but the way she handled the situation was very poor and rude.



