EdenReviews of tryeden.com

several things- first the communication is one way, you do not read feedback, next, we cannot tell how much liquid is in the vile, the check-in monthly is as if i am a new client every time

If I could leave this company zero stars it would be to many. This is a scam. Once they get your money they will keep it. Be aware do not give this company a dime. I wish I would’ve read the reviews now I’m out $300. Zero customer support. Do yourself a favor and pass this company by.***********9/4/2024 Update******** Upon multiple requests for a full refund due to never receiving anything my refund has yet to be processed.

I recently had an unsettling experience with EDEN, a service that prescribes GLP-1 medications. From the outset, their website implied that they were filling prescriptions through an FDA-licensed pharmacy, which gave me some initial confidence. However, after doing my own research, I discovered that my medication was being sent to a place called Boothwyn Pharmacy. To my surprise and concern, Boothwyn Pharmacy is not FDA-licensed. Upon further investigation, I found out that this pharmacy primarily compounds pet medications, as evidenced by their Instagram page. They don’t even have a legitimate website, which is a huge red flag for any pharmacy handling human medications. Given this, I strongly urge anyone considering EDEN to check the FDA website and ensure that your prescription is being filled by an FDA-registered 503B outsourcing pharmacy. Always check the registration of the pharmacy yourself and demand a copy of your prescription. Another issue I encountered was with the prescribing process itself. I never had any meaningful interaction with a doctor. The process felt very automated, with my prescription being approved with minimal communication. I sent questions to the doctor who supposedly approved my prescription, but he/she never responded back to me. It felt like my prescription was rubber-stamped without any real consideration for my health and safety. When I raised concerns about the pharmacy, the support team at EDEN completely ignored my messages. Over three days, I sent more than ten messages, explicitly stating that I did not want the medication from Boothwyn Pharmacy due to its lack of FDA licensure. Despite this, they still shipped the medication to me without any response or acknowledgment of my concerns. In summary, I would strongly advise others to steer clear of EDEN. While their prices may be lower, the risks are not worth it. The lack of transparency, poor communication, and questionable pharmacy practices make this a service I cannot recommend. You truly don't know what you’re getting, and when it comes to your health, that’s not a risk worth taking.

Can't see any physical improvements in my weight loss. I have only lost 12 pounds in 4 months. My appetite is still strong and I struggle to control eating. I have been very nauseous at times and seem to have no energy.

Order a couple of weeks ago and still have not received but was charged. Customer service is hard to get a hold of.

I was getting my semiglutide from another source when I switched to Eden. They prescribed me the dose I was currently at (2.4 mg), however, I used the entire vial and actually gained weight. In the previous 4 months, I had continually lost weight with another provider. When I emailed Eden, they told me to ask their doctor. I did and she said to contact Eden customer service. I did contact them but they only gave me a $50 savings (you can go on their website to get $100 off). I also told them that the vial was a pale pink (my previous doses were a darker red), I gained weight while using their dosing for a month (I was still following the regular diet I had been following for 4 months). I can't believe that they would give me $50 off a replacement when someone just signing up could get $100 off. I asked for another vial to replace it but never received a response. I am now working with another supplier and have started losing weight again (even after 1st week of their compounded med). I don't believe that Eden is providing a quality product at all. And their customer service said to contact their doctor, their doctor told me to contact customer service. But, I still could not get my issue addressed. I wouldn't order from them, ever, again, nor would I recommend them.

I really had high hopes that this was going to be a good experience. The customer service was initially fast and very helpful. The doctor was always thorough and prompt. Then I got to the last dose in my first vial of medication and the dose was short. I am an ICU nurse and draw up meds meticulously, no waste. I know what I'm doing. After many, many inquires to customer service, they finally got the pharmacy to send another vial to cover the shortage. By the time I received the replacement I was already on an increased dose and my second vial. The last dose of that vial was also not a full dose. I was able to draw from the replacement vial to make it a full dose. I reached out to customer service and it took several days to get a response saying they escalated my issue and I have yet to hear anything. At $396 a month, the vials should have complete doses and even a little overfill to cover waste from what's drawn into the needle. Unfortunately it seems as though I'm going to have to switch to another company that actually responds to these issues in a timely manner..

Eden is a horrible business environment…company culture deplorable and it shows in how they have so many customers who have paid hundreds of dollars months ago and never received their medication or a refund…you can read these reviews here and elsewhere online…Just Absolutely Avoid. There are other companies offering the same things as Eden who will actually ship you the medicine you order. i have read this company knows how to hire talent but cannot keep it and it definitely shows in its customer service results. just complete TRASH