EdenReviews of tryeden.com

Response from EdenJun 15, 2026

Hi there, Thank you for sharing your experience. We're sorry to hear you had difficulty getting your cancellation processed and understand how frustrating that must have been after multiple attempts. That said, we're delighted to hear that Kim was able to step in and take care of everything for you through email. Providing prompt, reliable support is what we strive for, and we're glad she was able to resolve the issue and make the process easier for you. We truly appreciate your honest feedback and will be sure to pass your kind words along to Kim. Thank you for taking the time to share your experience. Susie from Eden 💚

Response from EdenJun 15, 2026

Hi there, Thank you so much for sharing your experience! We’re thrilled to hear you’ve had great success with your weight loss journey and that you’re loving Eden. We especially appreciate your kind words about Danifer. It’s wonderful to hear that after putting off reaching out, she was able to quickly help you accomplish what you needed on your account in just a matter of seconds. Providing fast, effective, and friendly support is exactly what we strive for. Thank you for taking the time to recognize Danifer’s excellent service. We’ll be sure to pass your feedback along to her. We’re grateful to be part of your journey and appreciate you being a member of Eden! Susie from Eden 💚

Response from EdenJun 15, 2026

Hi there, Thank you for sharing your feedback. We're glad to hear Erin was able to answer your questions and resolve your issue, and that your experience with her was a pleasant one. We also appreciate your honest comments regarding wait times and support availability. We understand how frustrating it can be when it takes longer than expected to connect with a representative, and we value feedback like yours as we continue working to improve the member experience. Thank you for recognizing Erin's efforts, and we’ll be sure to pass along your kind words to her. Susie from Eden 💚

Response from EdenJun 10, 2026

Hi there, Thank you so much for taking the time to share your feedback! We’re glad to hear Gilbert A was able to respond politely, answer your questions, and successfully resolve your issue through email. Providing clear and effective support is what we strive for, and we’re thrilled he was able to assist you. We also appreciate your honest feedback regarding the chat support experience. We understand how important timely and helpful communication is, and we value you sharing your perspective. Thank you again for recognizing Gilbert’s efforts. We’ll be sure to pass your kind words along to him! Susie from Eden 💚

Response from EdenJun 9, 2026

Hi there, Thank you so much for your feedback! We’re delighted to hear that your experience was convenient and that everything arrived on time. Providing a smooth and reliable experience is important to us, and we’re glad we were able to meet your expectations. We truly appreciate you taking the time to share your experience. Thank you for being part of Eden! Susie from Eden 💚

Response from EdenJun 9, 2026

Hi there, Thank you so much for your kind feedback! We’re thrilled to hear Nick was able to resolve your issue quickly and efficiently. Providing timely and effective support is what we strive for, and we're glad he was able to get everything taken care of in just a few hours. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words along to Nick! Susie from Eden 💚

Response from EdenJun 9, 2026

Hi there, Thank you for taking the time to share your feedback. We’re so glad to hear that Nathalie was kind, patient, and able to answer your questions thoroughly. We’ll be sure to share your kind words with her. We also appreciate your honest feedback regarding the phone support experience. We understand how frustrating it can be to encounter extended hold times, especially when you need assistance. We’re sorry for the inconvenience this caused and appreciate your patience in staying on the line to connect with a representative. Thank you again for sharing your experience. We're pleased Nathalie was able to provide the support you needed once you were connected. Susie from Eden 💚

Response from EdenJun 3, 2026

Hi there, Thank you so much for your feedback! We’re thrilled to hear your shipment arrived promptly. Providing a smooth and reliable experience is important to us, and we appreciate you taking the time to share your experience. Susie from Eden 💚