EdenReviews of tryeden.com

Response from EdenMar 6, 2026

Hi there, Thank you for taking the time to share your feedback. I’m really glad to hear the medication helped with your weight loss, but I understand your concerns about pricing and the difficulty you experienced when trying to locate the cancellation option. We truly appreciate you pointing this out. Clear billing reminders and an easy to manage subscription experience are very important, and feedback like yours helps us improve how we communicate renewal timing and account settings within the portal. If you ever need help managing your subscription, updating your plan, or reviewing billing options, our support team is always happy to assist. Thank you again for sharing your experience. Susie 🌿 Eden Care Team 💚

Response from EdenFeb 25, 2026

Thank you for your honest feedback 😊 We are really sorry to hear your question was not answered in a way that fully addressed your concern. We truly appreciate you recognizing Kelsey’s kindness and we would absolutely like the chance to make sure your question gets properly resolved. Please don’t hesitate to reach back out so we can help further. Susie 💚 Eden Care Team

Response from EdenFeb 3, 2026

Hi Michael, Thank you for the update. I’m sorry that you did not experience the results you were hoping for and that the medication did not feel effective for you. We understand how frustrating it is to commit time and effort without seeing meaningful change. We have processed the cancellation of your prescription as requested. You will not receive further shipments related to this order. We appreciate you sharing your experience, even though it was disappointing. Your feedback is important and helps us continue to evaluate treatment expectations, follow up, and communication so we can improve care for others. We wish you the best moving forward and appreciate the time you gave us. Susie 💚🍃

Response from EdenJan 12, 2026

Hi there, Thank you for sharing your experience. I’m really sorry for the long wait you encountered while chatting with Precious, especially for questions that should have been resolved more quickly. We know your time matters, and this is not the level of efficiency we aim to provide. Your feedback has been shared with our team so we can review what caused the delay and make improvements moving forward. We appreciate you bringing this to our attention and giving us the opportunity to do better. Warmly, Susie 🌿

Response from EdenDec 22, 2025

Hi Julie, Thank you for taking the time to share this. We’re very sorry for the frustration and confusion around your program terms and billing, and we understand how upsetting it is to see an unexpected charge, especially after the experience you described. This is not the experience we want for our members. We’d like the opportunity to review your account in detail and ensure everything is handled correctly. Please reach out to our Care Team so we can take a closer look and work toward a proper resolution. Sincerely, Susie Eden Care Team 🌿

Response from EdenDec 8, 2025

Hi Dorothy, Thank you for sharing this and I am truly sorry to hear that you experienced those side effects. Feeling nauseous, fatigued, dizzy and overall unwell is never something we want for anyone using our program. You did the right thing by stopping the medication and reaching out to both customer service and your provider. I would really love the opportunity to take a closer look at your account and see how we can better support you. When you have a moment, please reach out to us directly so we can review your subscription and make sure you are taken care of. Your comfort and safety matter to us and we want to help make this right. Susie 💚 Eden

Response from EdenDec 3, 2025

Hi Francis, Thank you for taking the time to share your experience with us. I’m really sorry to hear that your first two months on semaglutide didn’t bring the results you hoped for, and even more so that you weren’t feeling your best during that time. Fatigue and nausea can be incredibly discouraging, and your feelings are absolutely valid. Our goal is always to help you feel supported, safe, and heard throughout your journey. If you’d like, we can take a closer look at your dosage, your symptoms, and any adjustments that might help you feel better while seeing more progress — you don’t have to navigate this alone. Please feel free to reach out anytime. We’re here for you and want to help you find a plan that truly works for your body. Warm regards, Susie | Eden Care Team

Response from EdenOct 24, 2025

Hi! Thank you so much for sharing your experience and for your kind words about your progress. I completely understand your concern about the smaller vial and the missing insert. You are absolutely right that we should be proactive in communicating any changes to dosage or packaging so there is no confusion for our members. I am glad to hear you are happy with your results, and I will share your feedback with our team so we can improve how we communicate these updates going forward. If you would like me to double-check your current dosage or shipment details, please email me at [email protected] and I will be happy to help. Warmly, Susie