EdenReviews of tryeden.com

I had left Eden due to some bad experiences during "system updates" as they called their fumble. It left my auto filled and pre paid prescription never being auto filled. The customer service was also extremely lacking, nor did it actually seem like they cared I had paid hundreds of dollars and had nothing to show for it. So I left. I came back eventually. (Not for the same thing to be clear) But for Sermorlin because the cost was good. And honestly It has been smooth sailing since my return. I even eventually added the Mic/B12 as well. They have been much better about maintaining auto filled prescriptions. And when there has been a mess up, like the pharmacy not sending enough support supplies, they have been prompt at handling it and getting me what I need. To the point... The Sermorlin I use for a few months and then go off of it for a few months so my body doesn't build up a tolerance. I decided it was time for me to reactivate my Sermolin prescription. I wasn't sure if just "activating" it in the portal would queue the prescription automatically so I messaged the care team. I was met with the bot, which eventually prompted me to leave my name and email address and someone would reach out to me. Today I had the pleasure of Kelsey helping me. She was kind, and handled my inquiry promptly. Even gave me more information where next month things will fall. I was not expecting to hear from anyone for 1-2 business days, so imagine my surprise to have it taken care of less than 30 minutes later. Night and day difference where customer service is concerned from my first experiences. Thank you Kelsey!

The program has been wonderful for me. I am losing the weight slowly, but I am losing it, which I had not been able to achieve any other way!! It was easy to order each month to make sure I didn't run out. I only had to contact customer service once during my treatment, my concern was answered quickly and efficiently. I have been so pleased with Eden I would recommend to family and friends.

Nick Q helped me a few times and made my experience exceptional.

Thanks for the speedy recovery.

I loved how fast you answered my questions. Thank you so much

Customer service (Amy) is the best.

I worked with Tomeka to resolve and access problem. They kept me up to date as people being the scenes helped fix the problem. Tomeka was kind, patient and deserves a raise

Kelsey R. was very responsive and was able to resolve my issue quickly!