EdenReviews of tryeden.com

Response from EdenJul 9, 2026

Hi there, Thank you so much for your kind feedback! We’re delighted to hear Kim was able to quickly assist you with rescheduling your delivery date and make the process smooth and hassle-free. It’s also wonderful to know you’ve had a great customer service experience and continue to enjoy Eden’s services. Providing prompt, reliable, and friendly support is what we strive for, and we’re so glad Kim delivered that experience for you. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words along to Kim. Thank you for being part of Eden! Susie from Eden 💚

Response from EdenJul 9, 2026

Hi there, Thank you so much for your wonderful feedback! We’re delighted to hear the medication has been working well for you and that you’ve had a great experience with our customer service team. It’s especially great to know Nathalie was so responsive when you needed to reschedule your shipment. Providing prompt, helpful support and making the process as easy as possible is what we strive for, and we’re so glad she was able to assist you. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words along to Nathalie. Thank you for being part of Eden! Susie from Eden 💚

Response from EdenJul 9, 2026

Hi there, Thank you for taking the time to share your feedback. We’re delighted to hear that Zee was able to answer your questions quickly and clearly, and that you had a positive experience with our customer service team. We’ll be sure to pass your kind words along to Zee! We also appreciate your honest feedback regarding pricing. We understand that affordability is an important consideration, especially as the GLP-1 market continues to evolve. Your comments are valuable and help us better understand what matters most to our members. Thank you again for sharing your experience and for giving Eden the opportunity to be part of your health journey. We truly appreciate your feedback. Susie from Eden 💚

Response from EdenJun 30, 2026

Hi there, Thank you so much for sharing your experience! We’re thrilled to hear that everything has been just as you expected with Eden. It’s wonderful to know your shipments have arrived on time and that you’ve already lost 15 pounds in just five weeks. Congratulations on your incredible progress! We’re honored to be part of your health journey and are so happy you’re seeing such positive results. Thank you for trusting Eden and for taking the time to share your success with us. We look forward to continuing to support you every step of the way! Susie from Eden 💚

Response from EdenJun 23, 2026

Hi there, Thank you so much for your kind feedback! We’re glad we could provide a quick response and help give you peace of mind regarding your order. We know how important it is to understand the process and know what to expect, so we’re happy we could provide the clarity and reassurance you needed. We truly appreciate you taking the time to share your experience. Thank you for being part of Eden! Susie from Eden 💚

Response from EdenJun 18, 2026

Hi there, Thank you for taking the time to share your experience. We’re glad Joanne was able to answer your questions and resolve the issue, but we’re sorry to hear the overall experience left you feeling confused and frustrated. We understand how unclear it can be when credits and refunds are explained in a way that doesn’t make sense, especially when all you wanted was a straightforward refund and confirmation that you would no longer receive communications. We also appreciate you pointing out the confusion between the websites and communications, which made it difficult to determine which account or platform you were interacting with. Additionally, we understand your frustration regarding the questionnaire requirement. Receiving messaging that indicates a questionnaire is required to continue treatment, only to later be told it was not necessary, can understandably create confusion and concern about your medication and account status. Your feedback highlights the importance of clear communication and consistent guidance, and we sincerely regret that your experience did not meet those expectations. We appreciate you bringing these concerns to our attention and will ensure your feedback is shared with the appropriate teams for review. Susie from Eden 💚

Response from EdenJun 17, 2026

Hi there, Thank you so much for your kind feedback! We’re delighted to hear Erin was able to assist you and take care of your request with ease. Providing prompt, helpful support is what we strive for, and we’re so glad she made your experience a positive one. It’s also wonderful to hear that you’ve had great success with the program. Thank you for trusting Eden with your journey and for recommending us to others. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words along to Erin! Susie from Eden 💚

Response from EdenJun 15, 2026

Hi there, Thank you for sharing your feedback! We’re glad to hear that, despite a few bumps along the way with your second dose, everything was ultimately resolved and you're back on track. It’s wonderful to know that Kim and Erin were able to help clear up the confusion and get things moving in the right direction. Providing support when challenges arise is what we’re here for, and we’re thrilled they were able to turn the experience around for you. We truly appreciate your honesty and your continued trust in Eden. We’ll be sure to pass your kind words along to Kim and Erin. Wishing you continued success on your weight loss journey! Susie from Eden 💚