Shari G.
A bit disappointed
A bit disappointed. I was on a GLP 1 from WW. Lost 32 lbs! But they discontinued the program. So not wanting to lose my progress I found another company, Try Eden. Have been on it for about 6 months. Lost 0 weight. Maintaining my weight, but no loss at all which makes me question their formula. Also a month in, they had to switch pharmacies and they issued me a credit on all of the product I prepaid. It was very difficult to access the credit in my account. And even once I did the cost was substantially higher than I originally paid. Really would not recommend. But that is just my experience.
Response from EdenNov 30, 2025
Hi Shari, Thank you for taking the time to share your experience with us — we truly appreciate your honesty. We’re sorry to hear how frustrating this journey has felt for you, especially after the success you had previously and the transition from another program. Weight loss can vary greatly from person to person, and maintaining your progress is still meaningful, but we understand how discouraging it can be when the scale isn’t moving the way you hoped. We’d love the opportunity to review your plan with you and make sure you’re on the most effective medication and dosage for your needs. Regarding the pharmacy change and credit, we apologize for the difficulty you experienced accessing it and for any confusion around pricing. That’s not the smooth, supportive experience we want for our members, and we’d really like to make this right. If you’re open to it, please reach out to our support team so we can take a closer look at your account and work toward a better outcome. We’re here to help in any way we can. 💚 Susie