EdenReviews of tryeden.com

Order takes way too long to be delivered! I paid for a 3 month supply and just got charged $296 for this month! I’ve only received 1 order in now 2 months???? Plus such a low dose hasn’t even effected me!!!

Sarah was helpful and apologetic as the glitch in the system that caused my meds to be delayed. She was able to explain the issue and rectify the situation quickly and kindly. The wait time was a little atrocious, predicted time on hold was 19 mins. I waited 40 mins.

Easy to access. Quick services. Medicines worked!

I’ve been enjoying TryEden. The online portal is fairly easy to navigate. While there is no customer service phone number for immediate service (a con with newer companies) they are pretty responsive to written queries. I received two responses within hours of submitted a request for info. Nick Q and someone on the portal responded to my question about the prescribers instructions being different than the actual medicine bottle I received. Answer: always follow the Doctor’s orders. Nick Q was helpful, thorough, and informative. I do appreciate talking to and hearing from humans. Thank you!

Once you find the right person to communicate with, the service is fairly streamlined. The employees themselves are very nice and professional.

Lots of communication, which is good. I do find the website a little difficult, but that might just be me. I am a new user.

experience has been good. first two weeks were full of bloating, constipation, nausea, and some stomach pain. The best thing is I am not constantly thinking of food, constantly going to the fridge. I have lost 13.4 lbs since March 31st. I keep my calories under 1100.

After 2 weeks of trying to get my order corrected and shipped only Lupe was able to help me. Your online customer service leaves a lot for improvement.