Shhh
Joanne was fantastic
Joanne was fantastic
Response from EdenApr 29, 2026
Hi there, Thank you so much for sharing! I’m so glad to hear Joanne was fantastic—I’ll be sure she sees this 😊 We truly appreciate you being here! Susie 💚

Try Eden Now We have a lofty mission: To improve metabolic health for 80 million Americans by connecting them with best-in-class programs, physicians, and state-licensed compounding pharmacies. We provide access to expert doctors and tailored treatment plans, helping you look, perform, and feel your best. Eden simplifies healthcare by delivering personalized treatments right to your door through our innovative and convenient platform that combines advanced technology with a personal touch. Contact Us Expert Connections: Access to knowledgeable doctors. Convenient Care: Virtual consultations and home delivery. Personalized Treatment: Custom plans from state-licensed compounding pharmacies. Transparent Pricing: No hidden fees. Ongoing Support: Continuous care and plan adjustments. Eden is revolutionizing healthcare by making it more accessible, transparent, and personalized. Our platform connects you with experienced doctors who specialize in metabolic health, ensuring you receive expert advice and custom treatment plans delivered right to your door. We pride ourselves on our credibility, and commitment to transparency about our services and pricing. Eden's ambitious goal is to improve metabolic health for 80 million Americans by connecting them with the best programs, physicians, and pharmacies. We are dedicated to providing a seamless, trustworthy, and customized healthcare experience, helping you lead a healthier, happier life.
Eden (tryeden.com) has 4,385 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
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Personal Care · Costa Mesa, California
Excellent
Showing 3,489 reviews with 5 stars · Clear filters
Shhh
Joanne was fantastic
Response from EdenApr 29, 2026
Hi there, Thank you so much for sharing! I’m so glad to hear Joanne was fantastic—I’ll be sure she sees this 😊 We truly appreciate you being here! Susie 💚
Donna H.
Steff was the only person that was able or willing to help. I have been calling, trying Chat w/o success. My order was supposed to be sent out 4/12. It was not. I had to call and it was sent to the Pharmacy on 4/14. At one point, someone sent me an order number and tracking number that wasn't even mine. I am disappointed in this company as I am going on my 2nd week of a missed dose. I am, however, grateful that Steff understood and expedited my order. She gets the 5 stars for Customer Service. I would rate the company a Zero. I cancelled and will be seeking a different company.
Response from EdenApr 29, 2026
Hi there, I’m really sorry to hear about this experience—that’s incredibly frustrating, especially when it impacts your treatment and leads to missed doses. You shouldn’t have had to chase updates or receive incorrect information, and I completely understand your disappointment. I’m very glad Steff was able to step in, understand the urgency, and expedite things for you. I’ll make sure your kind words are shared with her—she truly deserves that recognition. At the same time, your feedback about the delays, communication issues, and overall experience is important, and it’s something we take seriously. This isn’t the level of service we aim to provide, and I’m sorry we fell short here. If you’re open to it, we’d really appreciate the chance to look into this further and make things right. You can reach us directly at [[email protected]](mailto:[email protected]) so we can review your case in detail. Thank you for taking the time to share your experience—we do appreciate it, even when it’s tough to hear. Susie 💚
Stephanie E.
Melanie was quick and helpful!
Response from EdenApr 29, 2026
Hi there, Thank you so much for sharing! I’m really glad Melanie was quick and helpful—that’s exactly what we aim for. I’ll be sure she sees your kind words 😊 We truly appreciate you being here! Susie 💚
LuLu
Melanie with customer service was fabulous. She was kind, informative, and able to help escalate my request. Great company experience so far!
Response from EdenApr 29, 2026
Hi there, Thank you so much for sharing this! I’m really glad to hear Melanie was kind, informative, and able to get your request escalated—that kind of support means everything. We’re so happy you’ve had a great experience so far, and I’ll be sure to pass your kind words along to her 😊 We truly appreciate you being here! Susie 💚
Melissa P.
Excellent customer service, Melanie was very helpful & answered all my questions.
Response from EdenApr 29, 2026
Hi there, Thank you so much for your kind words! I’m really glad to hear Melanie was able to help and answer all your questions—that’s exactly the experience we want for you. I’ll be sure to pass this along to her 😊 We truly appreciate you being here! Susie 💚
Maressa D.
Melanie was super helpful! Was clear and thoroughly explained the process to me!
Response from EdenApr 28, 2026
Hi there, Thank you for sharing this! I’m so glad Melanie was able to walk you through everything clearly and make the process easy to understand—that’s exactly what we aim for. I’ll be sure she sees your kind words 😊 We truly appreciate you being here! Susie 💚
Melissa
Melanie is amazing! She’s so helpful and responsive!
Response from EdenApr 28, 2026
Hi there, Thank you for sharing this! I’m so glad Melanie was able to be there for you and provide such helpful, responsive support—that’s exactly what we aim for. I’ll be sure she sees your kind words 😊 We truly appreciate you being here! Susie 💚
Rude B.
Erin was amazingly patient and kind in her approach. She was educated and well versed on the subject matter and far exceeded industry standards in regards to customer service in all aspects. She assured me that she will follow up with me to ensure that my problems, concerns and needs are met and satisfied.
Response from EdenApr 28, 2026
Hi there, Thank you so much for sharing this—it really means a lot. I’m so glad Erin was able to provide such patient, thoughtful, and knowledgeable support. Taking the time to truly understand your concerns and commit to following up is exactly the level of care we strive for. I’ll be sure she sees your kind words 😊 We truly appreciate you being here! Susie 💚