Shannon S.
Lupe was wonderful
Lupe was wonderful! Wish I spoke to her from the very beginning, and I would still be a member of Eden, but unfortunately, I was not able to get her till the very end when I was already done and fed up with the crap. She made everything easy and she was the only one that assisted me with my refund. She was amazing and wonderful and I would suggest her every time if anyone is going to call Eden ask for Lupe. Lupe is the best customer service represent representative with the weight loss program of Eden. I really really advise you to talk to Lupe. Lupe is amazing.
Response from EdenMay 4, 2026
Hi there, Thank you for sharing this—I’m so glad Lupe was able to step in and make things easier for you, especially when you needed it most. She truly sounds like she made a big impact, and I’ll absolutely make sure she sees your kind words 😊 I’m really sorry it took getting to that point before you received the level of support you deserved. That’s not the experience we want for anyone, and your feedback truly matters. We appreciate you taking the time to share this with us. Susie 💚