EdenReviews of tryeden.com

Response from EdenMay 7, 2026

Hi Donald, I'm so sorry to hear about this experience! Some unexpected charges and unanswered calls are completely unacceptable, and I fully understand your frustration. I want to personally look into this for you right away. Please reach out to me directly at [email protected] and I'll make sure this is resolved as quickly as possible, including addressing the charges in question. You deserve a prompt and clear response, and I'm committed to making sure you get one. Warmly, Kelley Eden

Response from EdenMay 7, 2026

Hi Jennifer, I hear you, and I'm truly sorry. A two-week wait with no updates is incredibly frustrating, and I understand your frustration completely. I'd like to look into your order personally and get some answers for you. Please reach out to me directly at [email protected] and I'll do my best to get this moving. Looking forward to hearing back from you and helping further. Warmly, Kelley Eden

Response from EdenMay 5, 2026

Hi Adrian, Thank you for taking the time to share your experience. We are sorry to hear that you felt frustrated throughout this process and we understand how important it is to feel confident and informed when making healthcare decisions. We always want our members to feel heard and supported, and we would welcome the opportunity to connect with you directly to learn more about your experience. Whether by email or by phone, we are happy to have a conversation and provide any clarity we can. Please feel free to reach out to me at [email protected] and we will make sure you are connected with the right person as quickly as possible. Thank you again for your feedback and we hope to hear from you soon. Warmly, Kelley

Response from EdenMay 4, 2026

Hi there, I’m really sorry this has been your experience—that’s incredibly frustrating and not acceptable. Being sent the wrong order multiple times, waiting this long for a correction, and then not getting responses while you’re out of medication is a serious breakdown in both communication and care. You shouldn’t have to keep chasing updates or feel like you’re being ignored, especially after already paying. I completely understand why you’re upset. I want to make sure this is escalated and actually resolved for you. If you’re open to it, please reach out to us directly so we can locate your account, review what’s happened across all orders, and work toward a proper resolution—whether that’s getting the correct shipment out immediately or addressing the refund concerns. Thank you for bringing this to our attention. We truly want to make this right. Susie 💚

Response from EdenMay 4, 2026

Hi there, I’m really sorry you’re feeling this way—that sounds absolutely miserable. Being constantly nauseous and throwing up is not something you should have to push through. This can happen with medications like semaglutide, but what you’re describing sounds severe and needs attention. It’s really important you reach out to a medical provider as soon as possible so they can assess what’s going on and guide you safely—this may mean adjusting your dose or stopping treatment. If you’re unable to keep fluids down, feel weak, dizzy, or dehydrated, please seek urgent care right away. You don’t have to deal with this alone—we want to make sure you’re safe and supported. Please reach out to us directly so we can help escalate this to a provider as quickly as possible. Susie 💚

Response from EdenMay 4, 2026

Hi there, I’m really sorry this happened—receiving medication warm, especially more than once, is not acceptable and I completely understand why that would be concerning. You should feel confident in both the quality of the medication and how it’s handled during shipping. This isn’t the experience we want for you, and it should have been taken seriously the first time you raised it. While our partner pharmacies handle fulfillment, we’re responsible for making sure concerns like this are addressed properly. I’d really like to have this reviewed in detail and make sure it’s handled the right way. If you’re open to it, please reach out to us directly so we can look into both occurrences and work toward a resolution. Thank you for bringing this to our attention. Susie 💚

Response from EdenMay 4, 2026

Hi there, I’m really sorry this has been your experience—that’s understandably frustrating and concerning. Waiting for a shipment without clear updates, along with receiving conflicting dosing information, would make anyone uneasy. We take concerns like this seriously. While different partner pharmacies may have variations in compounding and instructions, you should always receive clear, consistent guidance and timely communication—that’s on us to ensure. I’d really like the chance to look into your order and get you accurate information and a real update. If you’re open to it, please reach out to us directly so we can review everything, clarify the dosing, and work toward a proper resolution. We appreciate you bringing this to our attention. Susie 💚

Response from EdenMay 4, 2026

Hi there, I’m really sorry you’ve had such a frustrating experience—that’s not okay, especially with something that requires consistency and trust. Waiting this long for a shipment, being charged without receiving it, and having to repeat your situation over and over is exhausting. I completely understand why you feel the way you do. This is far from the level of support we aim to provide. You shouldn’t have to chase updates or start from scratch each time just to get help. I’d really like the opportunity to step in and make sure your case is reviewed properly, with clear follow-through and a real resolution. If you’re open to it, please reach out to us directly so we can take ownership of this and get it handled the right way. Your time, trust, and care matter, and we want to make this right. Susie 💚