William F.
I ordered cosmetics on 26 th February…
I ordered cosmetics on 26 th February have not received them . I have asked for a refund on three occasions , had sympathetic replies , but still no refund!! Is this company legitimate? Beware

Bliss Cosmetics specializes in premium skincare and cosmetics designed for women over 50. Our mission is to help women age gracefully by offering high-quality, effective products that enhance natural beauty and confidence. With a focus on nourishing ingredients and science-backed formulations, we empower women to feel radiant at every stage of life.
Bliss Cosmetics (tryblisscosmetics.com) has 107 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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William F.
I ordered cosmetics on 26 th February have not received them . I have asked for a refund on three occasions , had sympathetic replies , but still no refund!! Is this company legitimate? Beware
Claire
I ordered on February 24, 2025, payment cleared my bank account the very next day on February 25, 2025 and today is March 23, 2025 and I still have not received the product. How long am I expected to wait. So now it's April 6th and still haven't received my order. Smells like a Scam
Bonnie W.
The Botox bliss turned my face red, dry and itchy. I tried their 60 day return policy and was given an address to return the product - in CHINA! The post office quoted me a price to mail it there that was over twice what the product cost. Don’t fall for this scam. If you buy it, be prepared to keep it.
Etna D.
Terrible customer service and they simply don’t care for their customers and orders as long as they get money worth their time. Just terrible, horrible EVEN.
Response from Bliss CosmeticsFeb 14, 2025
We're sorry to hear that your experience didn’t meet expectations. Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please reach out to our customer service team at [email protected], and we’ll do our best to resolve any issues as soon as possible. Looking forward to helping you!
Kerry G.
After my elderly mother made a mistaken purchase, we contacted them immediately (12 hrs later, the next morning) to cancel. They delayed responses over and over until after the order shipped (8 days after the order), then said--12 days after the order--that they couldn't cancel because the order had already shipped. Now my mom has to return the shipment to Latvia and hope they actually refund. Predatory for elderly people and
Response from Bliss CosmeticsFeb 14, 2025
We're sorry to hear that your experience didn’t meet expectations. Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please reach out to our customer service team at [email protected], and we’ll do our best to resolve any issues as soon as possible. Looking forward to helping you!
Eleanor C.
Placed an order August 24 still not delivered January 25. Asked for update numerous times. Same response no action. Asked for refund. No response just same generic email every time. Order £75. Absolutely disgraceful. Do not use this Company !!!
Response from Bliss CosmeticsFeb 14, 2025
We're sorry to hear that your experience didn’t meet expectations. Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please reach out to our customer service team at [email protected], and we’ll do our best to resolve any issues as soon as possible. Looking forward to helping you!
Beverly P.
I ordered fromBliss cosmetics way back in October 2024 but immediately changed my mind and cancelled my order requesting a refund on my charge card. I received a computer generated response stating they would look into it. I have since contacted them 8 times after checking my October, Nov. Dec.2024 & my Jan. 2025 statement to find no refund from this company for $70.03 US. I would give this company a "0" rating and warn people not to order from them ever!
Response from Bliss CosmeticsFeb 14, 2025
We're sorry to hear that your experience didn’t meet expectations. Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please reach out to our customer service team at [email protected], and we’ll do our best to resolve any issues as soon as possible. Looking forward to helping you!
Helen M.
I am half way through my second bottle and I can honestly say that there is no difference or improvement to my skin. In fact I think my skin is worse since stopping my previous serum. I don’t like leaving negative reviews but this product has done nothing to improve my wrinkles, hydration or uneven tone. It was a complete waste of money and I am very disappointed.
Response from Bliss CosmeticsFeb 14, 2025
We're sorry to hear that your experience didn’t meet expectations. Customer satisfaction is very important to us, and we’d love the opportunity to make things right. Please reach out to our customer service team at [email protected], and we’ll do our best to resolve any issues as soon as possible. Looking forward to helping you!