Kenneth Y.
Scam
I liked the product itself; but several weeks after my purchase, I received an email thanking me for my “recent purchase”. It wasn’t for the initial order that I placed. Within this “thank you” email was a link to “manage your subscription”. I never signed up for a subscription, but I assumed that it must auto enroll people. So, I clicked the link to “manage” (cancel) the subscription that I never signed up for. The link began asking for my details to log in. I provided the info, and immediately got a message thanking me for my new subscription, and giving shipping status for my first subscription package. They basically sent me clickbait, and the link was apparently to start a new subscription, not to manage an old one. I immediately emailed them to cxl both the order and subscription. I received a response in a minute to confirm cancellation, then a personalized one saying that they were sorry and understand how upsetting the situation must be (which I assume means that they received a lot of complaints in response to this new marketing scam. The cancelled my subscription and I’d never give them another dime after this.