autobrushReviews of tryautobrush.com

This is a great product, but really sold me was their customer service. My package did not make it but Customer Service was very helpful-a real plus in today's time. Everyone should order this innovative tool.

They were extremely helpful when I lost my charging cord during a move. Very customer service focused and very friendly. I will be a loyal customer forever

This toothbrush has changed my life. It feels like I just left the dentist after every brush. The customer service has also been to lovely to deal with. Real humans who get back to you so quickly.

Have had nothing but wonderful experience with Autobrush! Originally purchased for my kids to help them brush better and have better habits - then bought the brush for myself and husband. Our subscriptions are on alternating months, but it works out well - sometimes we need to pause them, but its never been an issue with skipping or turning back on. And their customer service when we've been missing items, or needed to exchanged for a larger brush size (growing kids, right??) has been spectacular. Most recently needed to handle a warranty issue as the base of one of our brushes stopped turning on - handled in a matter of hours. simply amazing.

Great customer service. Someone stole my package and they replaced it immediately. The response time was very quick as well.

You pretty much get roped into a subscription that then processes without warning and at a much higher price than your initial order. They don't issue refunds even when you process their return form and have tracking showing they received the package weeks ago. Customer service says they canceled your subscription and then 3 months later Bam another surprise charge. The autobrush head fits poorly and was a real disappointment, especially for the very high cost even for 1 replacement head. Terrible company and bad product.

Shipping took a month and then every single package in the shipment arrived damaged

Not worth it. Maybe the brush works, maybe it makes brushing easier. But the Autobrush is not worth buying because of the the terrible customer service and predatory subscription policies this company uses. For some scammy reason when you order an item (any item, it turns out even if its a his and hers set) the whole order is setup to repeat as a subscription. You'd think this would just be for brush heads and/or toothpaste. No. Its the whole order. Set to send you a whole new set every 2 months. And when the order is sent to you and you try to cancel same day. Their customer service is slow and says they are unable to cancel the order on the same day it was placed. Then they bobble you between agents who say all you have to do is send it back for a full refund. Still waiting on my refund for a product I didn't order and now they are telling me I'll have to pay for shipping back to them. STAY AWAY