World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.
autobrush (tryautobrush.com) has 318 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
tryautobrush.com
Website
tryautobrush.com
Category
Dental Services
Location
Bethlehem, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 48% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My son is neurodivergent so it’s been difficult to brush his teeth. He is loving this Daniel tiger brush. Easing him into the vibration was simple it took 2 days to get it fully in mouth. We on day 8 and I am able to keep in mouth vibrating with the bubblegum toothpaste this time. We are making progress. The singing along helps him feel better
Response from autobrushMar 18, 2025
I appreciate you sharing, thank you so much! It seems like you're doing everything right, gradually introducing the brush and letting your son take it at his own pace. Good luck, and reach out if you need any advice 💜
BI
Bil
Too expensive for toothpaste $45.
Too expensive for toothpaste $45.
Response from autobrushMar 18, 2025
Thanks for sharing your opinion! Our toothpaste is $10 per bottle on a subscription, but you can also use your own tube toothpaste if you prefer :) Here is how: https://autobrush.zendesk.com/hc/en-us/articles/27611893706899-Can-I-Use-My-Own-Toothpaste-Instead-of-Your-Foaming-Toothpaste
JD
JK D.
Finally no more resistance to brushing
My child just turned 6 and the struggle to brush teeth at night was less than ideal. She also is very independent so my worries about plaque were also an issue. This toothbrush exceeded my expectations in quality and the ability to hand my kid some of the responsibility of teeth hygiene. It reaches both teeth and gums for her leaving her mouth clean. There is no discomfort unlike before, getting manhandled by a parent just trying to get the job done. I really like that the toothpaste with its properties it’s made of and the music is enjoyed by my daughter to use for timing when to stop. All in all we are very content with this autobrush and appreciate the cute unicorn design for a girl.
Response from autobrushMar 18, 2025
This is amazing to hear, and exactly what we want parents and kids to experience when introducing the autobrush. Thank you for sharing, and all the best to your own 6-year old little unicorn 🦄
AJ
Alec J.
Resolved issues well
Had some issues with an order, customer service took care of it and went above and beyond. Great company, even in spite of being an American one.
Response from autobrushMar 18, 2025
That's so kind of you to share, thank you! Our team is distributed across several countries so that might factor into the positive experience 😉
MA
Mary Ann P.
I had an inquiry on the order
I had an inquiry on the order. I was given my feedback and answers within a very short time period. Very very nice people to interact with.
Response from autobrushMar 18, 2025
Thank you so much 💫 We love hearing that our customer service team is able to answer quickly and to satisfaction!
FD
Frustrated & D.
ZERO direct communication & printed information.
Dislike inability to speak directly with someone. Can not understand why there are NO Instructions with the items. The lack of durect, VERBAL communication made the process very time consuming and frustrating. Don't know if I'd bother doing this again, or would even recommend it to others, especially with the costs (time & money spent) involved.. items ordered in January, 2025.. this is March, 2025.. we still don't have the full order (thus, unable to really use the total products), and, still have some unanswered questions.
Response from autobrushMar 24, 2025
We didn't receive any response after requesting more information about your purchase. I do apologize if the experience didn't meet your expectations. Our customer service team is available every day of the week via live chat, email, SMS, and social media--with the additional option of leaving a voicemail. If neither of these yielded a successful conversation with a staff member to help resolve your order delays, then we'd love to hear from you so we can help find a way forward.
JT
Jen T.
I ordered Autobrush’s for my family of…
I ordered Autobrush’s for my family of four for Christmas. The white adult brush was on back order at the time and all of the others were essentially ready to ship. I ordered the white one anyway because I wasn’t in a rush to get mine. 2 weeks go by and I hadn’t received any updates on the the other 3 toothbrushes so I reached out to customer service. It turns out that they were holding the order until the white brush was available but they didn’t have a timeline when it would all be shipped. I ended up taking them up on their offer to swap it with the black brush. I opted not to subscribe to their toothpaste because I first wanted to see which flavors my picky kids liked. A month and a half goes by and we started to run low so I ordered 4 bottles of tooth paste which cost over $40. 2 weeks go by again without notice and it turns out that their Mint flavor is on back order (it didn’t disclose this when I ordered) and they can’t tell me when it will be back in stock but that I can swap it for watermelon or bubblegum. My husband and I did not want to use those flavors to brush our teeth. At this point my kids, husband and I have run out of toothpaste so I picked some up at the store. Big mistake- the brush heads are so hard to clean! The regular toothpaste gets stuck in the corners of the brush and around the bristles that it is almost impossible to get out and it turns a funky color. Now, we all need new heads that will cost us an additional $100+. This has been a frustrating experience especially since my husband has mistaken my brush for his multiple times (the reason why I wanted the white brush). Not to mention I keep getting spammed with marketing emails telling me it’s time to order new toothpaste. This purchase has been one expensive joke!
Response from autobrushMar 18, 2025
Hi Jen,
I cannot apologize enough for the frustrations you've experienced with our brand thus far. There are no excuses for our poor communication regarding this latest order of toothpaste.
Our warehouse replenishment order was delayed multiple times over, and we were made to believe it would resolve at any moment. If we knew then how significant the delay would be, we would of certainly have been more proactive to avoid putting you and others in this situation.
I have refunded you the $40 for your order, and added some extra Strawberry and Mint toothpaste. The Watermelon will ship separately. If there's anything else we can do to make this right, don't hesitate to reach out.
You have a subscription which will place a new order on April 2. Please reach out if you want to edit or cancel it, alternatively, follow our guide here: https://autobrush.zendesk.com/hc/en-us/articles/27890881011091-How-do-I-Edit-or-Cancel-My-Subscription
For using normal toothpaste, rinsing the brush with warm water after applying the toothpaste will "foam" it up during brushing so that cleaning the brush head doesn't require more than a rinse afterward.
Thank you for sharing your feedback with us. We hear you, and we will do better.
Best,
Tina
CS
Crystal S.
They have the best customer service…
They have the best customer service I've ever experienced. They are fast to reply, sometimes it's just a few minutes and you can tell it's not just auto replies. They are kind, understanding, and genuinely care for their customers. As long as they are selling, this is the only toothbrush I will buy.
Response from autobrushMar 3, 2025
Thank you! Nothing makes us happier than hearing our team is taking good care of you ⭐️