Ethan Y.
I cancelled my membership shortly after…
I cancelled my membership shortly after signing up due to the quality of results returned. Despite completing the personality assessment, the job roles suggested were irrelevant, wrong industry, incorrect salary band, and included areas I had explicitly requested to exclude. Given the results did not reflect the inputs provided, I’d like to request a refund.
Response from Apt AIJul 23, 2026
Hi, we're really sorry the results didn't reflect what you put in - irrelevant roles, wrong industry, wrong salary band, and excluded areas showing up definitely shouldn't happen. Please reach out to [email protected] and we'll process your refund right away.




