AladdinReviews of tryaladdin.com

Response from AladdinJul 1, 2025

We're truly sorry for the shipping mess—it’s frustrating, and you had every right to expect better. While we're glad your refund was processed, we wish your experience had been smooth from the start. We’re working hard to improve our logistics and hope we’ll have a chance to do right by you in the future. ❤️

Response from AladdinJul 1, 2025

We’re genuinely sorry for the frustration you’ve faced—this is not how we want any customer to feel. Delays like this are unacceptable, and we know how important trust is. Thank you for your patience. ❤️

Response from AladdinJul 1, 2025

Dear Muhammad, we're really sorry to hear your order arrived underweight—that’s not acceptable, and we take it seriously. Please reach out with your order details so we can make it right. This isn’t the experience we aim to deliver. ❤️

Response from AladdinJul 1, 2025

We’re truly sorry the Ajwa dates didn’t meet your expectations—especially as someone with decades of experience. Your feedback matters deeply, and while our dates are organic and minimally processed, that shouldn’t come at the cost of quality. We appreciate you giving us a try, even though we couldn’t deliver what you hoped for. ❤️

Response from AladdinJul 1, 2025

We’re really sorry your baklava didn’t live up to expectations—that’s unacceptable. A 10% discount clearly wasn’t enough, and we appreciate your honest feedback. We’re committed to making this right and improving every batch. Thanks for telling us. ❤️

Response from AladdinMar 30, 2023

Dear Dipti, Thank you for taking the time to leave us a review, we appreciate all feedback from our customers, positive or negative. We understand that you had a negative experience with your recent order and we would like to address your concerns. We apologize for the delay in shipping your order and any inconvenience it may have caused. We did fulfill your order within 2 days, however, we cannot control shipping times once the package leaves our facility. We understand your concern about the freshness of the baklava, and we want to assure you that we only pick up fresh baklava after the order is made to maintain the highest quality and freshness standards. We do not store inventory to guarantee the freshness of our products. We understand your disappointment with your experience and want to make it right. Please reach out to us and we will work to resolve the issue to your satisfaction. We value your business and hope to have the opportunity to serve you again in the future. Thank you for choosing us and have a great day. Best regards, Aladdin Team