Alex B.
This is a scam product
This is a scam product. Not only does it function extremely poorly, but returning the product - shipped to me from their depot in the US - is practically impossible. When I told them their product in no way worked as well as their very slick adverts claimed, and I wished to return it, I received the note below from their “customer care” team, which insists I send it back to - you’ve guessed it - China! Save yourself $60 and a lot of grief - AVOID!!!! A very dissatisfied customer. (An updated warning following my post above.) Clear Vision US has also attempted to take a further $49.98 from my bank account days after I received their product. This payment attempt was immediately reported to Wells Fargo’s fraud team. On checking with other Trust Pilot reviews, it appears this is a repeated pattern of behavior from a wholly disreputable organisation. Be warned! Thank you for your reply. On your product order #CVUS111807 (ClearVision™, product price $62.91, plus sales tax), placed on September 26 and within our 90-day window, these are the two options. Applicators that have been opened cannot be taken back, for hygiene reasons. Return: any applicator that is still unopened with the protective film intact can be returned for a full refund of that item once it has arrived and been checked. Keep everything: refund of $13.46 (20% of the product price, $12.58, plus its share of the sales tax, $0.88), nothing to send back. If you choose the return, this is how it works: The items must be unopened and in their original packaging (for hygiene reasons we cannot accept used products) Use a tracked shipping method; return shipping is paid by the sender and we are not responsible for untracked returns Include a note with your name and order number inside the parcel Return address: ClearVision™ Returns Xuzhihong 301, Block 5-2, Jiaoguang Group Weiyi Road, Jiaojiang 318000 Taizhou, China Reply with the option you prefer and I will take care of it. Kind regards, Laura ClearVision™ | Customer Support Team
Response from Clearvision™Oct 12, 2026
Hi Alex, Thank you for your review. We're sorry ClearVision™ did not perform the way you expected, and we understand that sending the product back was not the answer you were looking for when you contacted us. On the product: a weak result most often comes from dirt left on the glass, which keeps the coating from bonding, or from product drying before it is rinsed off. Cleaning the glass first, rinsing each section while it is still wet and polishing any haze with a clean, dry microfiber cloth are the steps we would check first. We would like to look at your order again. Please reply to our last email or write to [email protected], and our team will go through it with you.

