trustlifestyleshop.comReviews of trustlifestyleshop.com

I ordered an Ion Pure Air Genie from this company. As it turns out this item is nothing but a glorified night light. Useless! And to top it off trust lifestyle shop charge me another $24.99 a month after the original charge. This charge is being disputed. I think the whole thing is a scam

My husband bought me a smart watch and 3 replacement bands for Christmas. He charged the watch and it never turned on. He called customer service who convinced my husband to keep the watch and they would send a new one. We received the new one which works about 1/2. It didn't track my sleep every day even though I wore the watch to bed. Every other day the battery was dead, so I had to charge it. Last night I plugged it in overnight and the watch would not turn on. I called the customer service line today and told Oscar I was returning both watches the one that never worked and the replacement they sent. He tried to convince me to keep the watch and he would help me to get it going. The watch would not even turn on so how could he possibly help me. Funny thing was they never asked us to return the first watch that didn't work. I insisted I was returning everything back and wanted a credit. On our original call he stated it was a 30-day money back return. Today I was told it was a 90-day money back return. He said there was a 15% restocking fees and I would have to pay for it to be shipped back. He then offered me a credit of 28.72 and told me I would not have to return the watches. This credit was 1/2 of the purchase price. He said this way I could keep the watch and not have to pay to return it. What good is 2 watches that don't work. I finally agreed to take the credit because with the restock fee and my charge for shipping it back it wasn't worth it. I received the credit back on our card that day. I will not be ordering from this place and will inform my husband to start researching these companies before placing an order. I see they were reported to the BBB.

I'm right there with everyone else. I got plug in's that are to reduce my power bill. It would be funny if it wasn't so stupid. Then I started getting billed monthy. I have no idea what for. I called got voice mail, I asked to cancel whatever the were billing me for. I had to dispute it on my card and block them from billing my account.

I ordered an Ion Pure air genie. What a rip off. It is nothing but a hunk of plastic with a blue light. Lesson learned,,,,never order anything I see advertised on Facebook. Basically, I paid right at $50 for a night light.

I purchased two sets of Inductivv head phones and several other items on Nov. 4, 2023 for Christmas presents. The gifts were opened on Dec. 25, 2023. Unfortunately, one of the the Indictivv head sets quit working on Jan. 12, 2024. I called the company and informed them of the issue, to which they replied it's too bad but they can't do anything about this because it's past 30 days from the purchase date. To which I responded that the item had not been opened until Dec. 25 which makes that only 18 days as it was a gift for Christmas! First representative Eric said he'll send my issue up the ladder and someone will call me back in 24 hours. The next day, I called back and had this very same conversation with Nathan. After much anger on my part and refusal to accept their "no can do" response, he determined to give me my money back for all items I had purchased! He was true to his word and I recieved the money back on my card, much to my surprise! So honorable they are, but you have to fight for what is right. As for the other head phones and products, it's a wait and see if they last.

I did NOT make any purchases from this FRAUDULENT SCAM "operation, and I have reportedf them to our state fraud department.

They sold me a product that did not work and then argued with me about refunding my money. Said it would be a 15% restocking charge. They finally refunded but it was not the full amount. What a sham this place is, they are ripping you off for restock fees, when there products do not work.

This company charged my credit card (3) time for total of $91.54 for something I did NOT order. When I called about this, the customer service person talked with such an accent, Icould not understand WHAT he said. I told him I DID NOT make this order,and to refund my money back to my charge acct. His response was that the order went out ( last week).. and it would take 3 months to refund my money...in the meantime, I have NOT received anything in the mail,I told him if I did, it would be returned unopened.will contact my bank and let them know this is a SCAM!