trustlifestyleshop.comReviews of trustlifestyleshop.com

I see the site doesn't have many good reviews but I just called customer service about a billing issue and they gave me 100% refund and told me to keep the item

I ordered ionizers, but the next day I realized that I am not supposed to used them due to my health. I called customer support and within three minutes my orders were canceled and promptly refunded. Excellent customer support.

This is going to be a mixed review but it's based on their customer service and promptness. I realized I ordered the wrong camera from the wrong website because their site is similar to others - a little suspicious. Yes, it is my fault for not paying close attention. I immediately replied to the email that was sent to me regarding my order. They responded within minutes, cancelled my order, and informed me the charges would be refunded in 3-5 business depending on my bank. The money was already refunded within an hour. I read the bad reviews about their customer service, but I did not experience anything negative. I was worried I was going to have to notify my bank to stop the charges. To be honest, I wish more customer service was as prompt with replying and refunding.

I purchased two sets of Inductivv head phones and several other items on Nov. 4, 2023 for Christmas presents. The gifts were opened on Dec. 25, 2023. Unfortunately, one of the the Indictivv head sets quit working on Jan. 12, 2024. I called the company and informed them of the issue, to which they replied it's too bad but they can't do anything about this because it's past 30 days from the purchase date. To which I responded that the item had not been opened until Dec. 25 which makes that only 18 days as it was a gift for Christmas! First representative Eric said he'll send my issue up the ladder and someone will call me back in 24 hours. The next day, I called back and had this very same conversation with Nathan. After much anger on my part and refusal to accept their "no can do" response, he determined to give me my money back for all items I had purchased! He was true to his word and I recieved the money back on my card, much to my surprise! So honorable they are, but you have to fight for what is right. As for the other head phones and products, it's a wait and see if they last.