TrustFaresReviews of trustfares.com

Total scam site. We purchased tickets for around $200 and was charged and received a confirmation email. Later they sent us an email to call them which when we did, they said the tickets at that price were no longer available and they tried to give us alternate times, flights, and dates... For $1,000 more. When we said no, we want the tickets at the same price we were charged and do no want to pay an additional $1000, they kept trying to throw in an additional carry on or other smaller things but we repeatedly rejected the changes and asked for a confirmation of the refund. Instead they sent a confirmation for the changes and the additional $1000 cost. After many times more of rejecting changes and demanding a refund, we gave up and will have to cancel our card to stop the payment. Do not trust these people, it's a total scam.

I put one star because they had nothing less. I booked a flight to Dominican Republic in February 2023 for December 2023, 10 months in advanced. After i paid for the flight they contacted me that i had to verify my flight and then told me about the price change. I should have cancelled right there and then. Fast forward to December. I noticed my flight was not on my Delta app and when I was putting in my confirmation number nothing came up. I called Delta and they told me my flight had been canceled by the travel agency!!!! I had received no notification or any refund. When I called TrustFares the agent played it off like it was all Delta's fault and even proceeded to yell at the Delta agent and call them a liar and then proceeded to yell at me!!! They told me they weren't refunding me the money and to dispute my card. They brushed me off. So I had to book a different flight, obviously directly with the airline. Fast forward a bit more to April 2024, I am still disputing the charges as my card keeps getting rebilled for the amount of the flights. TRUSTFARES IS HORRIBLE! DO NOT BOOK WITH THEM! THEIR CUSTOMER SERVICE IS TERRIBLE!!

They tried to pull a bait and switch on my airline tickets. I had 2 tickets that I paid for, to include my seats reserved. I received an email the next day directing me to "verify" my reservation. When I called, they said the price had changed by over $250/ticket and they hadn't charged my credit card the day before. It was clearly a scam to make more money. I told them I wouldn't pay the difference or ever use their services, as they're crooked. AVOID LIKE THE PLAGUE!!

This company is totally deceiving. I booked a flight that they cannot confirm the price and now we’re trying to sell me a higher price in the airline itself. Do not trust them.

DONT DO IT. Tried booking with them, they sent me an email/text a day later about calling to verify the booking then preceded to try and change what I originally booked. They changed the times/flights/price. The closest they got me to the original flight was still $300 more than what I booked. I decided to not go with this company and canceled my card just in case.

Booked a ticket to Argentina. it was cheaper than the airline. Then I get an email saying I must call to "verbally verify" the purchase. When I call (Ohio number) an indian guy answers and tells me he has to check my info. He then tells me that the price stated is no longer available and the ticket he now prices is more expensive than the airline itself. TOTAL SCAM

Ticket price was showing online different prices I purchased the ticket with the price was showing, after an a while got an email stating call us for pending verbal verification, when I called them one of the agent stated the ticket price changed so they charged extra for nothing, I recommend next time I won't get tickets with this website trustfares cause they pushed me to pay extra , the service is zero they keep transferring my call to another call and another agent which is I need to keep mentioned all the info from the beginning

Way too many steps