Janice P.
Acts like a SCAM company
This seems like a scam. The payments are NOT based on income level. I tried to tell you that I already spoke with the US Dept of EDU and even emailed you a copy of the form that I had sent to them. I explained my dire situation with my husband's job loss and medical condition, but I was still charged over $200 for 2 months of your NOT getting my student loans out of default. I spoke directly with US Dept to get my loans out of default and prevent garnishment after paying you to do that. You wouldn't email or mail the form I needed to stop the automatic draft from my account and the person "assigned to my account" was never available when I called. Not acceptable. As far as my opinion, you owe me my money back.
Response from Trust ArrowDec 13, 2018
THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)


