Katie H.
Are you affiliated with fedloan…
Are you affiliated with fedloan servicing?!? I’m still confused because there are multiple companies approaching me and I dont know who to trust. Please respond if you are or are not affiliated with them?
Response from Trust ArrowDec 13, 2018
Hi there, we are so sorry to hear of your frustration! FedLoan Servicing is currently being sued by the United States government for gross mismanagement, scams and other financial crimes against student loan borrowers. While we are not “affiliated” with that company, we are required to work with them if they maintain a file for a client. If you have any concerns regarding who to trust you may refer to www.consumerloanbureau.com, or if you have any direct questions for us, we are more than pleased to help set things right. Please reach out to [email protected] with any specific account concerns. They are the legal document processor currently managing your file, and are available to help you right away. In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution. We look forward to hearing from you shortly! Warmly, Trust Arrow