Trust ArrowReviews of trustarrow.com

Response from Trust ArrowSep 12, 2019

Hi Rebecca, we're sorry if you've had any delays. Please contact the agency currently managing your account for any necessary updates. We hope your experience has improved and that you are saving on your student loans already. If you would kindly update your review we would love to hear back about how things went. — In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution.

Response from Trust ArrowMar 12, 2019

THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)

Response from Trust ArrowJan 22, 2019

THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)

Response from Trust ArrowMar 10, 2021

THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)

Response from Trust ArrowDec 29, 2018

Hi Yvonne! If you haven’t received any communication from us, we wouldn’t have gotten this far, but it sounds like you would like an update on your account. It can take months to resolve student loan dilemmas, and update times can vary depending on your situation, but that doesn’t mean no one is working for you. Your account has already been moved into processing, which is a great sign! They will be glad to update you privately. Reach out to them at [email protected] to request an update on your account progress and they’ll be glad to assist you. —- In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution.

Response from Trust ArrowDec 16, 2018

Hi Detrick, not to worry! You’ve got a little misinformation, but we’re here to help make some sense out of this confusing situation. Firstly you should know all our calls are recorded, and your call has been reviewed. After listening to the call between your representative and yourself, we can assure you that they did not say or imply such a thing. We are in a highly regulated industry, and our employees are career service people, dedicated to helping clients save hard earned money. That being said, it’s easy to get confused these days with the amount of misinformation out there. Here’s why people normally choose our service. People who benefit from government sponsored student loan debt relief programs use a service like ours because we are FAST, and we guarantee enrollment. Without using a fast track service to enroll, an average person would take 6-9 months to complete most of the work we can do within a few weeks. Applications (which are “free”) and enrollment are different, and each is more complex and strict than you’d expect. If you don’t have time to wait to start saving on your student loans, using a service guarantees you’ll experience savings and benefits (like improved credit etc) very quickly, and with no effort on your part. The alternative is weeks and months of weaving through an impossibly complex process and a lot of potential to do it incorrectly, which can be financially devastating. Think of about the reasons you’d hire a tax accountant to handle complex financial dealings, or a dentist to pull a tooth. Sure, you could use some string and a door handle “for free”, but paying a professional is a lot less painful! Now for the good news! You’re with one of the good guys, and made a smart choice! Your account has been moved up to the processing stage, that is a good sign! 77 Elite is a popular legal document processor, so your account is in good hands at this stage. While we can’t disclose private account details publicly, please reach out for additional help. Please reach out to [email protected] and they will be happy to assist you with an update on your account. (877) 743-0975 [email protected] www.77elite.com — In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution. Warmly, Trust Arrow

Response from Trust ArrowDec 14, 2018

Hi again Ian, our response to your last review was rather personalized, and as we stated, we clearly cannot discuss personal account information publicly. We invite you to reach out to us using any of the contact information provided, or which you may find again at www.77elite.com, who is currently managing the progress of your account. Please connect with them directly (as this is not a communication forum) to answer anything you need about your account, which is active and shows progress. 😊 — In addition, we’d like to mention that Trust Pilots format encourages people like yourself to leave negative reviews, in order to coax a huge membership fee out of us, so that we can better control which reviews appear publicly. We do not subscribe to this mafia style of doing business, where we need to pay for a highly graded rating. Our A+ rating comes from the Consumer Loan Bureau - not the latest version of “yelp”. For real connection and assistance please contact us directly, as using this format only helps to monetize Trust Pilot and support poor practices of actual resolution.