TruNorth WarrantyReviews of trunorthwarranty.com

# 3 injector solenoid failed They denied claim said was due to corrosion / rust. The authorized shop who preformed the work sent them pictures and a statement explaining the failed injector would not be caused by rust and or corrosion. It is a fully electronic injector the rust cannot cause an internal failure. I followed and provided all required documentation set by Tru North

Guys, stay away from this misleading company. They just denied my claim for deferential repairs. I have to fix it cash. They always find breach to deny what their own agreement should cover. They very deceptive and dishonest. Wish to give them zero star.

I have been communicating with them for over a week regarding my DPF issues. Finally they say it is not under coverage. I asked them their contact in Toronto and will go through Legal process. I also suggest other folks not to get this warranty. It looks like complete scam. See other reviews before you invest your money and time.

Don't waste your time & money. There is no Warranty it's scam. we been tricked by the dealer to purchase Warranty for our semi trucks from these thieves & after so many bad experience now our Attorney took over the case.

Very good service👍👍👍👍👍👍

Horrible company to deal with, waste of valuable dollars in our industry. Trump needs to put these folks out of business. They are part of the SWAMP!

I recently bought a truck and my dealership actually added their warranty as a package.I was not too excited because i had heard too many horror stories. The check engine light came on and i did as instructed and took it to a certified and reputable dealer. I was shocked when I was told i would be charged for the diagnostic check.I didnt mind that. I was told there were a few things that needed changing.The repair shop took pictures and semd in a claim..and i was told those are non covered parts.I didnt care,i made arrangements and told the repair shop i would be paying for them. Last Thursday morning 10/3 I got a call from repair facility telling me that the DPF Filter failed,and that a claim and verifiable proof had been sent in.On Friday i got a call from an employee/adjudication informing me that my DPF was not covered because a non covered part had caused it to fail.He said the DPF gasket.HE said he had confirmed this with the service manager of my repair shop and technician.(I have it all documented).I immediately called my certified diesel mechanic friend to confirm this.He basically told me 2 things. A DPF gasket could not cause a DPF to fail.There is no way any tech can make such a statement because there are too many possible situations that could cause the failure. So I called my repair shop and the service Manager confimed to me that what had been claimed by the Tru North Warranty employee had been false statement.The service manager also sent an email back to them stating that their reason for denying was based on a false statement. I am currently in talks with my lawyer regarding this particular case.I was instructed to find atleast 10 more people who have had such experiences so a report can be officially filed with the relevant federal authorities.If anyone has had such experiences withbthis company ,please feel free to reach out to me at 607 2165055. As a write this my truck is still sitting at the repair shop losing close to $800 a day and I have payments coming up....while they play games with my livelihood.Sign up at own risk.Hopefully you have learnt from my story

Worst warranty company Ive dealt with in over 20 years running trucks.. They are plain and simple a predatory company. Im initiating a lawsuite in California to force a refund of cost based on evidence of a pattern of behavior showing they did not enter the agreement in good faith. Their intention from the start was to delay and deny claims until the owner just gives up!