TruNorth WarrantyReviews of trunorthwarranty.com

Run, these people are trash.

They honored my request when my fuel pump failed the only thing I have to say is it took a little longer than I was hoping to get it back on the road but their representative named Adam I called him he took care of the problem 45 minutes later we're all good I have nothing bad to say about him they did what they said they were going to do we follow the procedures and tomorrow I'll be back on the road great people they treated me well

Hey guys, please DONT wast your money buying this SCAM warranty, they will do their best to not payed for your repairs, they always figure it out a way to avoid it.

Use of the mobile app for starting my claim and keeping track of the claim is a huge help.

The best thing I can say about this company is that I've been less stressed out patrolling in Afghanistan than I have been trying to get a claim approved through TruNorth Warranty. Everything sounds good at the dealership, but what they fail to mention is that their horrible approval rate (25% or less) from adjudicators that believe they are more knowledgable than the Northwest Paccar MX senior engineers. Don't get me wrong, I have had the occasional claim approved. But for a majority of the claims the issues were either non-covered components (they will be sure to ask any and all questions to service departments in order to lead them into suggestion the cause of failure was related to a non-covered component, despite what was covered on the technicians notes) or covered components that they felt weren't addressed in time (despite the manufacturers advice). There is a reason major fleets choose to purchase new equipment and stick with the manufacturers warranty, similar to the Cummins 5yr/500,000 warranty, and then cut losses and let start up owner/operators like myself learn the hard way about the aftermarket warranty scheme. Luckily I learned my lesson and will be moving on from TruNorth!

this company is scam , they never wanna pay for claims

I would give it negative 5 stars if possible. I knew these warranties were scam but it was condition to get lease on my truck, so I took it(which was also probably a scam for payout) COMPLETE GARBAGE. DO NOT PURCHASE!! PLAIN ROBBERY. Truck was down 2 weeks waiting for them to waste dealers time, sending codes, explaining failure, etc. Only to claim it wasn't covered. After 17 days. Crooks and thieves. STAY AWAY, YOU WILL GET RIPPED OFF!!!

This is scam. Never deal with them!!!!!!!!!!They just play game with you and waist your time! I lost big money!!!!!!