Dawn C.
Theives
This company just contacted me pretending to be an hotel ive booked via Booking.com- they asked me to confirm my card details with a view to stealing from me- they should go to prison
Get your pest control issue resolved fast by trained professionals. Truly Nolen is a family owned company founded in 1938 with those famous yellow mouse cars! We offer pest control, termite control, bed bug control, rodent control and more. Get a free ...
TrulyNolen (trulynolen.com) has 57 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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57 approved reviews, newest moderated first
Dawn C.
This company just contacted me pretending to be an hotel ive booked via Booking.com- they asked me to confirm my card details with a view to stealing from me- they should go to prison
Renate
Jon was thorough and observant throughout treating the outside of our home. Since we have regular treatments, we have not had ants intruding inside the house.
Marsha
This company has never failed me for many years. My service man Lon is the very best – always going above and beyond. He’s professional, understanding and very knowledgeable. Highly recommend!
Scott K.
Truly Nolen was contracted for pest control. Since January we had scorpion issues and we tried to stop with Truly but due to ineffective pest control we still have them running around. THEN, they had the audacity to require a cancellation fee for NOT doing what was contracted STAY AWAY!
Karen L.
Britt is our technician and she is one of the very best we have ever had. She listens to what you tell her and takes her time and does the very best job possible. She's a very kind person who takes pride in what she does....please keep her!
Gina S.
Do not use them !!! I hired them after we discovered a roof rat had destroyed our range . Our home is in Las Vegas and roof rats are a common problem . We told the Truly Nolen tech the rat ran under our dish washer . They gave us a proposal to secure our home and set up traps. $2000 later they sent photos of areas they had sealed that were possible ways the rats were getting in . The monthly charge was $60 for them to continue the service . Not once did they ever catch a rat in their traps over the 8months they serviced our home . We discovered our dish washer was leaking . When the appliance tech came out , he pulled out our dish washer and a rat ran into the wall. Our dish washer had been damaged and un-repairable due to the rat. I immediately called Truly Nolen and a tech was dispatched. He pulled out the dish washer and saw signs of rats including a hole in the wall the rat was coming in and out of . I also discovered a piece on the floor board counter, between the dish washer and stove was missing. Which the service Truly Nolen missed as part of my $2000 house inspection. Long story short . Even though I told the first tech, we saw a rat run under the dishwasher , I was told the techs are not allowed to move appliances. Yet they moved my stove and refrigerator. I didn’t not know they did not move my dish washer . Even though the tech who came after we discovered the dish washer was destroyed by a rat , moved the dish washer and discovered the hole . Truly Nolen said they are not responsible for rodent infestation and would not cover the replacement of my dishwasher. I researched further and saw many negative reviews for the Vegas Area on Truly Nolen. Many saying rats were still in the wall. Truly Nolen is also not accredited with the BBB in the Las Vegas area , yet are accredited with the BBB in other states . We gave Truly Nolen almost $2500 for a rodent problem and the rodents are still in my home. DO NOT USE TRULY NOLEN if you are having ROOF RAT issues in the LAS VEGAS area . Do your research on them before falling for their scam.
Robert N.
The company Truly Nolen does not like to cancel service with their customers. My 1 year service ended and they still charged my credit card even after I requested cancellation in December, plus I only had a contract for 1 year. At that point they should have stopped charging . They should have called me and asked for a renewal but they didn't. They just charged me.
Sara M.
My technician Brit. She is professional, friendly and eager to answer my questions.