True Link FinancialReviews of truelinkfinancial.com

We've been using True Link at our facility and manage all client cards for the last 5 years. It gives families peace of mind that their child can safely use "pocket money" with limits. While many big banks now have their own children debit cards, True Link has wonderful customer service and I've always been able to get an immediate response and resolution. I think this is where they truly excel. I would highly recommend this card to anyone!

Easy setup. Easy to resolve issues via chat. Very responsive and helpful staff.

Bethany was amazing in helping me to activate my individual's card at Benchmark Human Services. We provide services for IDD clients and help them to manage their money during their stay with us. She provided excellent/confidential customer services and even recommended services that were truly needed for a smooth process. Thank You Ms. Bethany on behalf of my client.

Representatives are always very kind, knowledgeable and helpful.

So far it has worked wonders and gave me a peace of mind knowing my fiancee will stay away from his alcohol addiction. It is very helpful that me as an administrator can make the necessary restrictions to keep him from relapsing. Event though he surrendered his debit card to me I used to stress out every time I was too busy to take him for a haircut or to gas up his car. Handing him $20 instead of the card was a huge mistake, I knew he wasn’t getting a haircut. We had been using the card for a couple months now. He has try to get cash somehow, it won’t work. It has helped him gain some independence. He’s found a job and he will be getting direct deposit. I am hoping he would reach soberty one day. And I know that as far as he has no reach to get his liquor himself he is safe from relapsing. There will always be more sense in him even with cravings than drunk. This card was what i was looking for. I wish I had founder earlier.

We hold many cards for our clients. Every time I have a question, I get a response back quickly with the answers to my questions. I love dealing with True Link Financial. Their website is also easy to navigate. YAYYYYY

Responsive to my need to make a speedy and larger deposit for back to school expenses. Exchange of emails made it happen.

I had a question regarding my son’s account. I sent an email and about five minutes later I got a reply from True Link. They acknowledged my email and said they would review my question and get back to me shortly. About 10-15 minutes later, I received an answer to my question. Simple and easy. Thank you True Link.