Sarah N.
Horse and topaz ring
This ring was an item I did not want to keep in my order due to the fact that it is gold-plated sterling. You said the piece was already being cast & I could not cancel the order. I am sorry that you did not allow me to cancel the order a the gold plating is very bright & makes the ring look fake. Please cancel the rest of my order at this point.
Response from True Gemstone SculptureMar 9, 2026
Thank you for your feedback. However, we must provide a formal clarification regarding the details mentioned in your review. Upon a thorough verification of your order, we can confirm that this shipment consisted of necklaces and earrings in our signature 'Oxidized Black' and 'Sterling Silver' finishes. There were no 'gold-plated rings' in this order, nor have we dispatched any gold-plated ring products to you. We believe there may be a mix-up between this TGS order and a purchase from another brand or a different transaction. To ensure your concerns are addressed accurately, please contact us directly at our official email ([email protected]) and include photos of the items you received. We are committed to verifying the details via email and resolving any issues arising from this misunderstanding