True Food KitchenReviews of truefoodkitchen.com

Service slow. Very slow. Food was just okay. Terribly expensive for a restaurant with mediocre atmosphere and average bland food.

I find it very interesting after reading some of the reviews on here that they’re either horrible or it was the best experience they had in their life. I guess it depends upon who you are and where you go unfortunately, my experience with the true food kitchen was not pleasant. In fact, I ended up with food poisoning for 69th birthday friends came into town to help me celebrate. My friend recommended we go to true food kitchen in downtown Summerlin, Nevada as she had recently gone to the TFK in Arizona and loved it. Upon being seated we were served by Mike, who seemed to be a pleasant person. I ordered just basic chicken tenders. I can’t remember the actual name of it, but it came with a salad, when I placed my order Mike asked me if I want the fries or the salad so I chose the fries because I thought it was an option fries or salad When the meal came the presentation was awful the french fries looked like they had sat out for two days and then sat under a heat lamp. The chicken tenders look like they were warmed over as well. They were very dry and un flavorful. I ate 1 1/4 chicken tenders and a few fries, which were terrible dried out and stale. When Mike brought the check, I explained about the french fries and he said that’s not the first time he’s heard that today don’t worry you’re not paying for the french fries so when he brought the check, I noticed that the price was still the same as on the menu and I asked him about it and he said oh well that’s because the fries were taken off, but the fries were extra because they were a side order, again I thought I had an option between a salad or fries so just went ahead and paid for it everything not wanting to make a big fuss, my friends insisted I take the chicken I didn’t eat home which I did, and immediately threw them in the trash literally throwing money away the cost of the meal, was $21 and some change Shortly after leaving there, my stomach started hurting. I’ve been sick with for the past 2 days and counting. I can honestly say I will never again patronize this restaurant. I love the idea of the clean food, but if it’s just an ideal and not a reality, it’s no good for me.

Father’s Day we had reservation at 2:05 ,with reservation , we waited 20 minutes and was sited inside instead of patio!!! We ordered pizza but was not cooked and tasteless!!! We ordered 5 meals all of them dry , cold very very lousy presentation and taste. We spent around $180 for shit they served.

“The Brand Has Lost Its Purpose – True Food West Palm Beach Is a Mess” We were once superfans of True Food Kitchen. This was our go-to spot for mindful meals, health-forward dining, and memories with our kids. But our visit to the Rosemary Square location destroyed all of that. Food? Uneaten and unfit. Service? A single waitress trying her best, but left completely unsupported. Management? The GM was drinking at the bar while guests waited and staff drowned. We spent over $250 and left with full plates and empty hearts. This isn’t just a bad day. It’s a symptom of a broken leadership model that no longer reflects what the brand claims to be. We want our money back, and we want accountability.

We ordered from Tru Kitchen a couple of weeks ago for delivery to UT SW and was sent a message our meal was delivered. Except it wasnt. They were very sweet and sent out another meal but it was delayed because of first mix up by two hours. The salad was good. We again ordered this week. A chicken wrap and a turkey burger. They were both not good. The chicken wrap barely had any chicken and turkey burger was tasteless. So sad had high hopes.

First time visiting and was trying to be patient, they may have been short staffed for the new year but my visit was absolutely horrible. Had to wait almost 10 minutes before being acknowledged and another 5 for the host to show up. A waitress also sat us. Took another 10 before getting service because apparently the waiters had a “miscommunication “ problem per the waiter, which should not have been my problem. There was a delay in receiving one of cocktails which is odd why not have both out at same time. We ordered 2 chicken Parmesan , the manager comes to us and says they have only 1. We make an adjustment for that while they didn’t make an adjustment for us. Theres no real attention and true customer service performed. Only seen the waiter once. I am truly disappointed. The manager didn’t provide any accommodations and literally said to us sorry we cannot offer discounts and walked off with no regard. There are many ways to accommodate paying customers. I will never go again I am truly disappointed, not at all what it was hyped to be. Update: reviewed open table reviews, amazing to see Zac from Tampa actually got a 50% discount 7 days ago . So this tells me a little more about this restaurant and how they cater to others who do not look like me

1 star for us . My wife and i were greeted by a nice host girl and seated at a small 2 top table. We did not like the small table so we asked the waiter to move us to a bigger table and he said no problem. Next girl comes over ( not the hostess , buss boy girl ) and gives us an eye roll right away and grabs menu off my hands and goes to grab menu off my wife's hands ...... rushes us off to the other table followed by another sigh and roll eye package .... definitely ruined our whole good dinner vibe . Waitress Mia neglected our table pretty much the whole time, ignored several of our simple requests-( salad for me , soup for my wife before dinner) , brought my salad after our dinners ....( had to ask for my salad,but again was ignored and salad came a min after my dinner) ) brought a stake dinner with no knife , i had to ask for a knife , brought the knife holding it bear hand , no apologies whatsoever about any of our missed requests , did not ask why is my steak is sitting whole in my plate at the end of our dinner , did not ask if i want a box or if anything was wrong with my stake ( i did not like the 35$ stake one bit ) We could have gone ANYWHERE we liked for a $110 dinner for 2 before the tip and gotten a great experience dining out . This was our last time here , that is for sure . Would definitely recommend their downtown Chicago location , totally different , would gladly spent my money there

I would never go again. A rip off. We order a salad and bowl to go. We waited for 45 , minutes paid $36 and the portion did not even fill a third of the to-go container. We had to go out to dinner after our $36 snack.