True CorsetReviews of truecorset.com

Minnie was so helpful and nice! They had 1 item that i wanted out of stock and she emailed me and talked to me about it and what she recommended! I was not expecting that! They are so awesome and sweet. I will be getting my corset soon and i have a very good feeling i will love it! Customer service everywhere needs to be like this!! Thank you minnie for making the world a better place! God bless!!

Amy and Minnie have been nothing but professional and extremely kind. They answered all my questions, the corset I received is great and has given me more confidence and I have lost weight and inches. Thanks True Corset Team

Truly beautiful in every way! Upon receiving my second order from True Corset I am again thrilled! The materials, workmanship, the fit! Everything I've purchased is gorgeous and has exceeded my expectations. These corsets are the real deal. In addition, when I had to contact customer service, the response was quick and helpful. I highly recommend this lovely company!

Amy with customer service is outstanding! I had to make an exchange and she made the process seamless!

I cannot stress enough how wonderfully I was treated with my corset purchase. I needed to replace it as I ordered far larger a size than I needed. Amy responded to my return request by offering to consult with me on the correct size. I gave her my measurements, and she verified the best choice per her expert opinion. After I sent the tracking number once I shipped it, she responded with the replacement tracking number, and I was amazed! I truly expected to be required to wait until they received and processed my return before sending out my replacement. Everything about my interaction with them was above and beyond what I expected - thanks so much for the quality product and exceptional customer service!

I talked with Amy via email several times regarding my order. I am so lucky to have talked with her! She suggested I order different a different size and walked me through and answered any/all questions I’ve had. If I could give her a raise I definitely would! She answered my even answered my questions during the weekend. I can’t wait to get my order! Thank you Amy!!

I used to buy many corsets from this website. However, when I got the corsets they were ill-fitting and I had to exchange them many times in order to get corsets that fit right. I was very grateful that the woman who was dealing with me made sure that I got my corsets exchanged. However, when she ended up leaving, I ended up dealing with other people who were not as nice. I was told that I had exchanged my corsets too many times and it was made out to be my fault that I had to exchange my corsets so many times. Somehow it was my fault that the corsets were I'll fitting. If I bought overbusts in a size 22, they were way too small on the upper back but closed all the way in the bottom. If I bought them in a size 24, they fit in the upper back but were way too big in the bottom. I had to pay to send them back everytime. Then I got one that was defective. It was sideways. What was supposed to be the middle of the corset was on my breast and what was supposed to be the bottom middle of the corset was on the opposite hip. I had to fight with them for almost a month to get it exchanged, again paying to send it back. Then I was stupid enough to even think about buying from them again, until this time they said that there are no exchanges or returns because some of the items were sale items. I ended up going to a different corset website, corset story, that had just as good prices and sales, not to mention free exchanges, even on sale items. I ordered my corsets from corset story and got them. I bought some in size 22 and some in size 24. The size 22 fit like a glove. I had none of the problems with these corsets as what I had with the ones from true corset. Moreover, corset story sent a shipping company to pick up the two size 24s right from my door and it did not cost me anything. They sent out my new size 22s right away. Now, I know for sure that it was not my fault that the corsets did not fit right, it was not that there was something wrong with the way my body was proportioned. I know now that it is because the corsets are not proportioned properly. I spent so much money at true corset and I was made to feel like crap because I needed to exchange ill-fitting and defective corsets. I will never order from there again. The only thing that made truecorset worth buying from in the begining was a worker named Melissa, who was amazing and did everything she could to help the customers get what they paid for. Not that she is gone, I do not trust that the customer comes first. I still have corsets at home from truecorset that do not fit right that they would not let me exchange, even though I was the one paying $40 every time I had to send them back to them.

I messed up ordered for overnight delivery beyond the cut off time on a friday night. I emailed their customer service but honestly didnt think they would respond and fix my mistake first thing monday morning! it was effortless. superior customer service!