True CorsetReviews of truecorset.com

Ordered a ribbon corset for the first time. The size ended up being too big. I was able to return item and exchange it for one that fit much better with no hassle. Customer service was very friendly and very helpful. Will purchase again from them.

The products offered are great, but: - most of the items are out if stock most of the time, even though the producers on their respective websites show the items available for wholesellers - one may subscribe to be informed when items are back for sale, but I never received such an email, even though some items were available again - The store is available for multiple domains (es, de, lat, ...), even though the items seem to always be shipped from UK, which might become complicated with import fees. Interestingly enough the store variants show different number of items in stock. - Each store variant has its own share of bugs. E.g. some links are not working, wrong currencies are shown, some do not show order history, one didnt even allow me to perform a checkout. - There are 3 shipping methods: standard, signed courier and express signed courier. It is completely intransparant which parcel service is actually used unless tried. - For Germany, items were delivered with Royal Mail and then GLS (which is in my opinion one of the worst parcel services in Germany. As a result, out of four items ordered so far, I only received 2: one after it has been resent by the seller using DHL, and one that I had to pick up at some GLS location a two hours walk away from my home. For the other items I didn't even get a tracking number before I reported the case to Paypal. - Emails, as well as tickets created using the stores own ticketing system remain unanswered most of the time. To me it seems the store is sp:ending more time on extending their website across multiple domains than actually running their core business.

Costumer service was so friendly and helpful. They dealt with my issues of some missing items quickly and refunded me the money for them. Also helped me with returning and getting new sizes for a few of my items. Very happy

Wonderful customer service Minnie is an absolute delight! Just received the corsets and they are stunning, so well made and fit perfectly! Will definitely be shopping here again 😊

I ordered a corset without contacting customer service for sizing. When received of course it was the wrong size. I contacted customer service and Minnie reached out to me within less than 24 hours. She guided me through the return process, sizing properly and recommendations on alternative corsets. This was all done through multiple emails that were answered in a very timely fashion. I am now waiting for my new corset. I would recommend this site to others.

I ordered 2 corsets and one had a minor mesh concern. After I emailed they were quick to return my emails and offered a full replacement. Not only am I thrilled with the product, but I'm only going to order from here because the customer service is amazing and I can trust them.

Ordering very easy , excellent delivery. Sadly I bought an item that did not fit. Minnie on customer service was proactive and helpful, keeping me cheerily updated on my return and refund and offering to help me source another item . I wish every online service provider could have a Minnie in their customer services department :)

Minnie has been an absolute delight, so very helpful, I had an issue with Hermes loosing my corset and Minnie was very quick to help and resolve the issue, can not fault the customer service, it has been excellent. I highly recommend true corsets just of customer service alone, I will be purchasing again In the future, thank you again for all the help :)