True CorsetReviews of truecorset.com

The company wouldn't respond to complaints for weeks and spent months to ship my order, much longer than they said it would take.

The website says same day shipping but my order was not posted for a week and a half. The chat bot on their website is useless and the only way to get in contact with them was through facebook. They were also incredibly low in stock

I get no response from customer service and I am still awaiting a refund from the 15th February. I will not use these again, I will go else where.

The products offered are great, but: - most of the items are out if stock most of the time, even though the producers on their respective websites show the items available for wholesellers - one may subscribe to be informed when items are back for sale, but I never received such an email, even though some items were available again - The store is available for multiple domains (es, de, lat, ...), even though the items seem to always be shipped from UK, which might become complicated with import fees. Interestingly enough the store variants show different number of items in stock. - Each store variant has its own share of bugs. E.g. some links are not working, wrong currencies are shown, some do not show order history, one didnt even allow me to perform a checkout. - There are 3 shipping methods: standard, signed courier and express signed courier. It is completely intransparant which parcel service is actually used unless tried. - For Germany, items were delivered with Royal Mail and then GLS (which is in my opinion one of the worst parcel services in Germany. As a result, out of four items ordered so far, I only received 2: one after it has been resent by the seller using DHL, and one that I had to pick up at some GLS location a two hours walk away from my home. For the other items I didn't even get a tracking number before I reported the case to Paypal. - Emails, as well as tickets created using the stores own ticketing system remain unanswered most of the time. To me it seems the store is sp:ending more time on extending their website across multiple domains than actually running their core business.