glow with usReviews of truebeautyglow.com

All over the website, it boasts 100% satisfaction guaranteed and 100% free returns and refunds… Buried in the exceptions clause is that it’s non-refundable if bought on sale. The product is ALWAYS on sale!! Don’t shop here. They refused my unopened return but offered me a 30% refund instead. The website also shows a Washington state address and US phone number. You’re not purchasing a US product here. It ships from China.

Same problem as countless others. Product stopped working, no replies to emails, only replied when i went through credit card company. Asked me to send videos, which i said no to, complete invasion of privacy. They then said they don’t refund a sale item (they are always on sale) I have quoted the distance selling regulations and the fact the product is faulty. Still awaiting a reply. This company is a scam, avoid. Also, so sick of being scammed via social media adverts they need to sort this out!

Total scam of a company. My product does not work. They will not replace or refund. They only answered my emails (18 days later) bc I disputed with my credit card company. When I told them it only holds a charge for less than 10 minutes, they told me that is how it’s “supposed to work.” I wanted to return it, and they said I couldn’t bc their policy states no refunds on items that are on sale. And it’s ALWAYS “on sale.” Stay far away.

This company will rip you off. You can get the same device on any number of Chinese websites, including AliExpress for $11 or less. It doesn’t do anything, it is plastic, doesn’t heat up, vibrates a little bit, but it is basically a joke. It doesn’t do anything that they claim that it does, and when you tell them that you want to return it, they won’t take it back because they tell you Bought it when it was on sale, interestingly, enough, they constantly run sales. See how that works? They never have to stand behind their product. You’d have better luck buying a similar device at the dollar store, it would probably be better quality.Hope y’all go out of business sooner rather than later. Cause you’re stealing from everyone. Cowards.

This company is a Joke!!! My product never worked , never heated, never vibrated!!! I sent several customer service contact emails to no avail! They are basically stealing your money!

Never came!!!

Absolutely useless. They claim the order from my daughter has been delivered but it has not. They provide an invalid Amazon Shipping tracking. They have £60 of my teenage daughters money and have not supplied the goods. Never ever buy from them.

Bought directly from the website haven’t got the product advertised, ignored by customer ‘service’ be wary of this company - go elsewhere