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I ordered boots
I ordered boots. I ordered the wrong size. As soon as I ordered them I realized my mistake. I emailed you and asked if you could change the size. I used the email you provided. I have yet received an answer. The boots arrived, they are too small. I emailed you to see how I could return them and get the right size. I still haven't heard from you.
Response from Trudave GearFeb 13, 2025
I’m really sorry to hear about the issue you’ve encountered, and I completely understand how frustrating this must be. We want to make sure you're happy with your purchase, so please accept our apologies for the delay in responding. Could you kindly send us a direct message with your order number and the size you need, and we'll prioritize getting this resolved for you? We appreciate your patience, and we’ll do our best to assist you quickly!




