TRUCKiDReviews of truckid.com

Worst experience with online merchant ever terrible customer service. Barely accepted a return for an item I ordered that was not even touched. Then wouldn’t give me full refund, stray from here if you can.

Website says that" order will be shipped in 24hours" and that they are based in the USA. Well not really. Seems like yes they may have a warehouse or something that's located in Florida, however there "shipment" come from some where outside the US. I agree the second customer service rep that I spoke to has very poor etiquette. Not happy.

The description of the item that I bought said that I supposed to receive 2 Items and I only received 1, one I call to make my reclaimed they told me that I was a mistake from the person that run the website and they cannot make nothing for me. I was waiting 2 parts for fixing my truck and now I only have one and now I’m waiting for the second part that I have to buy it again. So the costumer service is not the best one.

The products purchased arrived on time in good condition. The products received were the same as what was described and pictured on the website. The products were reasonably priced. I was satisfied and felt I got what I paid for.

This was my first purchase from TruckiD and it was a horrible experience. The product shipped and was delayed by 6 days! I purchased a radiator and the packaging was not adequate enough for an item this large and heavy so the item arrived damaged! TruckiD customer service is beyond terrible. Shop somewhere else!

This website was very easy to navigate and find what we needed. We did not have to waste any time trying to find the parts because they came up right away. Love this site!

I would not recommend this company. K made an order for 4 tube speaker box. In the email they sent me stated item shipped I check ups they have not receieved the items. I called truck ID support. They said I have to wait a day because they have to ask the warehouse. Thats weird. When they have computer. Maybe they are sending a person over. However I feel I have been scamed....so pissed at the misleading amd in consistent message. Never again and not recommending this company. They taken my money and they have no answer as to where my items are. I get the run around on the phone. They won't give you a direct answer This company is very questionable........ they can surely fool ppl with great deceitful writing. They dont have commitment to ppl as they so call themselves having New update now its saying in transit but truckid has to call the manifacture.which if shipped you would think truckid gets that info.. so now they alo put in a request to return by customer request. Where thay came from idk. So now I'm suppose to wait tkl Friday for a package that is not shipped. And then return it. What what how does this sound..

Placed an order, they had what I needed. Shipment was quick and accurate. Have used this site a few times and have not been disappointed yet, keep up the great work.