trtnation.comReviews of trtnation.com

If I could give these people no stars I would. Horrible service and junk quality testosterone. Lab testing results are incoming on the product itself and I will be doing a full YT video on them on a well known influencers channel. They took my money and gave me a hassle about shipping even though they shipped to a similar address. I asked for a full refund of all money spent and nothing yet. When the lab tests come back with anything besides testosterone in the bottle I am going to sue them and let the world know it. They are a hassle and you are better off trying a different company or going to a local MD or clinic. They are completely unorganized and incompetent. DO NOT USE AVOID AT ALL COSTS. ALSO NOTICE HOW THE OWNER RESPONDS TO THE OTHER CUSTOMER COMPLAINTS EVEN IF THE COMPANY WAS IN THE RIGHT THEY ARE NOT PROFESSIONAL AT ALL AND IT SHOWS IN THEIR COMMENTS AND BUSINESS ACTIONS. DO NOT DO BUSINESS WITH THIS COMPANY>

I wouldn’t trust my health to anyone who hides from there customers behind anonymous accounts, the ownership of this company is rude and unprofessional to its customers and hides their identity from the public.

My biggest mistake was not reading the reviews first. After this experience, I went back and saw similar issues reported by others. This appears to be a pattern. I paid upfront, waited two weeks, and asked what they later described as a “simple question” about how injections are administered. What followed was conflicting information from multiple staff members, including a written message that contradicted itself (confirming subcutaneous while stating it would still be intramuscular), followed by the same contradiction verbally. If this is a “simple question,” it should not result in inconsistent answers across multiple people, including in writing. When I tried to clarify, I was told to wait another week to talk to someone. I agreed to wait and continue. Instead, my care was canceled without any further discussion. I was later told this decision was made by “upper management,” yet I was never given any opportunity to speak with anyone at that level. The decision appears to have been made without hearing directly from me. When I attempted to escalate, my calls were disconnected multiple times and I was unable to reach anyone further. There is effectively no escalation process available to patients. They also characterized my attempt to get clarification as “dissatisfaction,” when in reality I was trying to make an informed decision about medical care based on conflicting information they provided. After reviewing other feedback, it’s clear this is not an isolated experience. Proceed with caution.

TRT Nation was a complete waste of time and felt like a straight-up cash grab. They ask for specific blood tests upfront. I provided exactly what they requested, then heard nothing for almost two weeks. No email, no call. I finally reached out myself—which is a nightmare because they rarely answer the phone—only to be told I was “missing” labs that aren’t even listed as required on their own site. Conveniently, they offer paid lab work through their own vendor. It honestly felt like they were intentionally dragging things out because I didn’t pay for their labs. I assumed once labs were submitted I’d quickly get a consultation with a doctor. Nope. It took three weeks, and when the appointment finally happened, it wasn’t even with a doctor—it was a nurse. During the call, she kept asking for additional tests. Every time I told her I already had the labs she wanted, she’d respond by requesting more. It never ended. At that point it was obvious what was going on: delay, delay, delay until you give in and pay out of pocket for their lab work. I canceled and walked away. I can get TRT for free through the VA, without the games, excuses, or pressure tactics. If you’re considering TRT Nation, be warned—poor communication, constant moving of the goalposts, and a strong impression they’re pushing you toward their paid labs rather than actually helping patients.

I spent a few thousand dollars with this operation. I received 1 questionable issue on blood labs(psa) and was told by on of there prescribing MD's that I probably had prostate cancer and my treatment was immediately terminated. Obviously,I was terrified. I didn't sleep for a week. I finally was seen by a Urologist and after an uncomfortable digital exam and completing blood labs was informed zero abnormalities. I contacted TRTNATION.COM with the attempt to start back on treatment and was told that I couldn't start treatment again without a Dr's consult with there specialists( how the world would I coordinate that?). I explained that, that would be impossible, I had hired them for treatment because my local Doctors are prejudiced and wouldn't consider treatment and certainly wouldn't make time. I was told sorry about your situation. Why in the world would a Dr who specializes in trt therapy request a consultation with a local Dr who wouldn't even consider TRT?

Stay far away from there! Extremely poor service and rude people! They don’t answer or return phone calls, are sarcastic when you get a hold on them; specially the Indians who work there!

This is one of the worst TRT clinics in the country, at least based on my experience. For the price, all you get is a vial of testosterone and some insulin syringes. They don’t even provide drawing needles. Their staff aggressively insists they “don’t believe in drawing needles” and tells patients to pull thick oil with a 31G insulin needle, which can take 10–15 minutes and is simply not how it should be done. Their communication system is dysfunctional. You need to enter a code to even open their emails, and they routinely go silent for a week or more, later claiming they replied, but I somehow didn’t receive it. I have zero problems receiving emails from anyone else - it’s only them. Doctor consultations are meaningless. They’re just formalities, with no real guidance provided. You’re left on your own to figure things out. Overall, clinics like this push people toward the grey market, because what you get here is barely any better, except you pay 10x the price.

Too troublesome to deal with and you can get few times cheaper elsewhere with better service.