trtnation.comReviews of trtnation.com

Scammers and greedy with price. Send expired medications more than once. Very difficult to deal with.

Very bad customer service, definitely seems like an aggressive money grab not a true health care service for men who need medication, found a better company with great customer service and low cost , wasted alot of time dont waste yours

I am extremely disappointed with how TRT Nation has handled my order. I paid TRT Nation in full to receive my medication in proper, undamaged condition. Unfortunately, the package arrived damaged by the carrier. Instead of taking responsibility for resolving the shipping issue and replacing the damaged product, TRT Nation instructed me to file a claim through FedEx. I followed their instructions and attempted to submit the claim online, only to receive a message from FedEx stating that the claim could only be filed by the shipper. I reported this back to TRT Nation, and instead of handling the issue with the carrier themselves, they told me that I needed to CALL FedEx and obtain a claim number before they would send a replacement. This is unacceptable customer service. My transaction was with TRT Nation, not FedEx. I paid TRT Nation for a product, and it was their responsibility to ensure that I received that product in acceptable condition. A customer should not have to spend their time navigating a carrier’s claims process, especially after FedEx has already indicated that the claim needs to be handled by the shipper. What frustrates me most is the lack of accountability. I did what TRT Nation initially asked me to do, and when that didn’t work because FedEx said the shipper needed to file the claim, the responsibility was pushed right back onto me. I should not have to chase FedEx, make phone calls, obtain claim numbers, or resolve a shipping problem between TRT Nation and the carrier they used. I simply expected to receive what I paid for in proper condition or have it promptly replaced when it arrived damaged. This experience has left me extremely disappointed with TRT Nation’s customer service and their unwillingness to take ownership of a problem that should be handled between the merchant and its shipping carrier. Customers deserve better accountability when something goes wrong.

I was super happy with TRT Nation until they sent me the wrong syringes with an order. No big deal because I had a ton of extras. When I ran out I went to the pharmacy to grab more but didn't realize I needed a prescription to buy syringes. After a long back-and-forth with TRT Nation refusing to give me a prescription for syringes (I didn't request a medication prescription, only syringes) I gave up and moved my care to another less shady provider. They insisted I purchase the $5 pack of syringes through them, although that meant I would have missed four doses of my medication by the time they arrived. A desperate-for-spare-change company that prioiritzes the profit margin on a $5 package of syringes over my health is not a viable solution for me. I realize this should be expected with these types of companies, but I took the risk anyway. I wouldn't advise you do the same.

Signed up for TRT. My credit card was immediately charged $200, despite their stated policy that nothing would be charged until I was approved by their doctor. Realizing it would take too long to get anything from TRTnation, I requested that my account be canceled. They canceled the appointment with the doctor, but left my account open with a $200 charge. I am demanding a refund. There are many other reviews with the same issue.

I'm on trt and trying to switch providers. I found the intake unmanageable and they constantly changed their story. Then said it would take at least a month to get trt. That is way too long and unnecessary.

Had multiple issues over the time with this company. Left a bad review and they deleted my account haha. Then some little girl named Brian reached out to make fun of me because I asked to have them try to make it better and I'll be happy to change the review. Crazy stuff, would not recommend

Terrible customer service, deceiving pricing, and delays on shipping with no option to. rush delivery