Tony T.
Horrible service and customer service…
Horrible service and customer service doesn't care! Wast of time if you reply to them wanting info.
Tropical Smoothie Cafe, sometimes referred to as Tropical Smoothie, or TSC, is a restaurant franchise in the United States.
Tropical Smoothie Café (tropicalsmoothiecafe.com) has 180 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Tony T.
Horrible service and customer service doesn't care! Wast of time if you reply to them wanting info.
Coy B.
The food and smoothies are amazing and the staff is very nice.
Sydney G.
Paige in Janesville was very patient with our questions and indecision! Love this location, always clean and friendly.
Cathy L.
The store is always very clean and the service is very prompt. My favorite smoothie is the peanut paradise with pea protein. When I went in the other day Beverly greeted me and she was so kind and had a warming smile! Great customer service.... I will definitely will be going back for my favorite smoothie :)
Dorothy K.
I did an online order, received the email receipt w/ confirmation of payment. When I showed up at the Livonia MI Location they had no record of my order. I showed the manager my email receipt w/ payment verification and she ubruptly informed me that they did NOT have my order and she would not make it for free even w/ my email receipt and I could pay for another order and figure out how to get my money back on my online order....for $17.xx dollars...she offered no other resolution and I would have made sure they got paid if there was a glitch in the payment because I order there often....I thought her response was rather rude and deffinately did not have any customer service vibes...I won't be ordering from that location again because of her.
Brandy C.
I was served uncooked food. I returned it to store and and requested a refund. The employee seen upset that i didn’t want then to remake it and that I wanted a refund. She said the manager would contact me. Til this day i have not been contacted neither have i been refunded.Will never visit the Irving/Los Colinas location.Poor service, terrible food, no empathy
Molly M.
I frequently order from there and have grown to like them. However, today, I ordered and they were out of blueberry’s which was no issue, I order a different drink. When my food arrived, the drinks had no caps, were covered in plastic wrap, and melted.
Nicole H.
The cafe in Rockford is great. Really good food and smoothies. Excellent customer service provided by Gianna. Very pleasant and helpful when I have questions about the menu. I will be a repeat customer for sure. Highly recommend.