troov.comReviews of troov.com

Really poor service. Lost a coat with my car keys in the pocket at Nice Airport, registered it within 4 hours as knew exactly where I’d left it. The website said they would contact me within 48 hours guaranteed about my item. Nothing for 4 days. I then email asking for an update. Get a response saying that as they service multiple airports they can’t be expected to get back to me yet - despite their own website saying the 48 hour guarantee… I followed up a week later, a full 10 days after losing the item and they have ignored my email since, for over weeks. Given up hope.

Lost an item at Nice airport security. Followed instructions and paid 12 euro to Troov. On its website, Troov gives the following address to collect lost objects: Rue Costes et Bellonte , 06200 , Nice. Went to the street and spent an hour checking buildings on the street. No sign of Troov. Two hotels on the street never heard of it. Gave up searching after an hour. Finally contacted Nice Airport administration next day to finally discover that Troov Lost and Found Service is in Terminal 2. Can't understand how a company that seems to get high ratings and for which we pay a service fee cannot put on its website the proper address of its office at Nice Airport. How unprofessional. Exasperating.

I am French and I try to get an appointment to renew my passport in Miami consulate, it is impossible the website is ridiculous not organized and we go nowhere, it is a shame for my country to use this company

Literally a useless website! located the item but offering no delivery options except express delivery and they are asking €1200 to return a £320 iPad, complete waste of time.