Tripntravelusa.comReviews of tripntravelusa.com

TLDR: the price you see doesn't exist and they will get you on the phone to try to get you to pay more than double for inconvenient flights. Recently had an overwhelmingly negative experience. Found some airline tickets at a great price, admittedly too great, but booked them anyways. Received an email the next day that there had been a price change. They were trying to convince me to pay more for a worse itinerary on a different day. I declined and asked them to honor the itinerary and price I agreed to. He said he would escalate the matter and to expect an email. It never came, I never received a call back. Don't recommend.

🚨 WARNING: MY HORRIBLE EXPERIENCE WITH TRIPSNTRAVELS — 5 TICKETS, 5 TRAVELERS, 5 BAGS OF SOUVENIRS LEFT BEHIND I am sharing this review because what happened to my family and me with TripsnTravels was one of the most stressful and frustrating travel experiences I have ever experienced. I purchased 5 airline tickets through TripsnTravels and paid them with my credit card. My card was charged, and TripsnTravels provided me with confirmation numbers and e-tickets. Based on that information, I believed that everything was properly booked and paid for. We were traveling for a wedding, and I had also purchased souvenirs and other items that I intended to take with us for the wedding. We arrived at the airport believing we were ready to travel. Then everything turned into a nightmare. When we tried to check in, Southwest told us that there was a problem with our tickets. I was told that although the tickets had been purchased, they had apparently never been paid for, and that TripsnTravels had used travel credit cards to purchase the tickets and then canceled those cards because they were allegedly not authorized. Meanwhile, TripsnTravels had already charged MY credit card and taken my money. I was given confirmation numbers and e-tickets, so I had no reason to believe that five tickets were not actually going to be valid when we arrived at the airport. We spent valuable time at the airport trying to figure out what had happened and trying to resolve the situation. By the time I realized that I had no choice but to purchase five completely new tickets, we had lost valuable time. And then came another heartbreaking problem. Because of all the confusion and the time it took to figure out what was happening, the baggage check-in gate had already closed by the time I purchased the new tickets. That meant I could no longer check our luggage. I had FIVE BAGS filled with souvenirs and items I had purchased specifically to take to the wedding, and those bags were left sitting at the airport. Think about that. I arrived at the airport with five people, five supposedly confirmed tickets, and five bags prepared for an important family event. Because of the ticket situation and the time lost trying to figure out what was happening, we ended up having to purchase new tickets AND were unable to take our five bags with us. This caused us tremendous stress, inconvenience, disappointment, and additional financial loss. I paid TripsnTravels with my own credit card. They gave me confirmation numbers and e-tickets. I trusted them. Southwest then told me the tickets could not be used because the payment had not been completed/authorized. I was forced to purchase new tickets at the airport, and because of the time lost dealing with this situation, I missed the opportunity to check five bags containing items I had purchased for the wedding. This was NOT a small inconvenience. This affected five travelers, cost me additional money, disrupted our travel plans, and caused us to lose the opportunity to bring important items to the wedding. I am extremely disappointed with TripsnTravels and I believe they owe me a full explanation and a full refund for the tickets I paid for but could not use. I am sharing this experience so other travelers can protect themselves. PLEASE VERIFY DIRECTLY WITH THE AIRLINE THAT YOUR TICKET IS FULLY PAID AND VALID BEFORE YOU TRAVEL — DO NOT RELY ONLY ON AN E-TICKET OR CONFIRMATION NUMBER. TripsnTravels, you took my payment, provided me with tickets and confirmation numbers, and I trusted you to get my family where we needed to go. Instead, we were put through an incredibly stressful situation at the airport and I was forced to pay again. I want my money back, and I want accountability for what happened.

Aún espero una repuesta por parte del equipo de reembolso de dinero y no la tengo, y un reembolso por que no cumplen con lo que se compra por la página, me dicen que hoy agosto 3 lo harían y aún espero, pero lo bueno es que nadie te responde y da la cara

That Alex Hales was very helpfull from this morning till late afternoon with all the patiences helping me and my family,, very recomdaded. Ask for Alex Hales he is one of the best agent,, saludos from Aruba

Allen Stuart fue un excelente asesor muy empatico muy paciente! Su atención la verdad me ayudó muchísimo la asesora anterior terrible ojalá la evalúen mejor no debería atender al público! Es muy despota grocera, no busca soluciones, grita no deja hablar al cliente pésima atención menos mal logré me ponga otro asesor y ahí Alen fue el mejor! De manera general su página web terrible porque ofrece un precio y luego la sorpresa de precios altos está muy mal! Es engañar al Cliente y deberían dejar que uno cancele la transacción

My family and I are supposed to be flying out today! I have not received any itinerary or anything!! What is going on?? My card was charged and have not got tickets!!!!!!!

I bought the ticket on the website at a certain price, and then they called me to say that what I had already paid for was not available, and that I have to pay 50% more and that I cannot cancel, so I had to pay the new price.

Excellent Travel Service and easy booking process