TripItReviews of tripit.com

It's absolutely the worst tech company. Tech support is useless. Great concept terrible execution

Can't find how to change temperature settings to Celsius

I’ve happily used Tripit for maybe ten years but it seems to have broken in the last three or so months (summer ‘24). Mixes up itineraries and dates for different travelers, won’t recognize some forwarded itineraries that it used to easily ingest, etc. I really hope they get their act together soon, otherwise I’m going to abandon Tripit, sadly.

The logic doesn’t make a lot of sense if you’re a nomad like me. For eg, each trip set up must have a destination city, ergo a trip is to one place. But it imported a multi-city car hire itinerary and accommodation for other cities. FIK how to untangle that because trip is the only data structure so where does a multi-city car hire sit under. Or multiple flight legs. I had to go back to excel to get the flexibility in data structure I need - ie, setting up a trip with multiple cities. Such a shame - seemed like a great idea but poorly executed. Also seems like something easily fixed by either allowing a trip to include multiple destinations or creating a higher level data item comprised of multiple trips. Don’t you have business analysts to do this sort of thing?!

DO NOT USE! I paid for a pro subscription a couple of weeks ago & suddenly the app is no longer available in my area. Lost all my travel planning & can't delete my data, not to mention I am entitled to a refund of my subscription. Tripit won't restore my access unless I provide them with personal data far in excess of what is required for travel planning

Have been using Tripit for years and not really sure why they are getting so many poor reviews. It does a few things well, all my travel details, air and hotel are forwarded and easy to view. Could it be more robust? Yes, but seriously it is free and they even send me updates on flight changes and gate info on day of travel. In addition easy to add other people to view, alter, or edit trip plans. Not sure what people expect for free?

DO NOT USE THIS APP THEY WILL LEAK YOUR DATA I downloaded Trip-it for a holiday coming up because people on reddit recommended it. I shortly after deleted the app cause it’s awful BUT that’s not my problem. They leaked, or, tried to leak my data. Luckily every single password I use for every single platform is completely different. BE CAREFUL when creating passwords for shady or low reviewed apps. Don’t download TripIt.

I am quite surprised with the one star reviews. I have been using this app now for close to 10 years. I have not seen another app come close to it. On the rare occasion a booking has not imported it is usually the way the booking has come through via email. I have gifted this app to many people now who also travel extensively like me. They have all agreed how easy this app is to use. Another thing I must point out is that I have been overseas at a number of different airports over the years and got a message from Tripit app to advise of not just a delay, but also a gate change. This was before we even got advised at the airport itself. This really is amazing. Sorry the other people didn't get to experience the app for what it really is, but I have been using this and will continue to.