Trinity MedsReviews of trinitymeds.com

If I could give 0 stars or less I would. I do NOT recommend trinitymeds. In several texts with rep Emma, asked about additives, advised I do not tolerate B12 and do not want any B vitamins added to tirz. I had a severe histamine reaction to B12 in a prior med so this was a serious concern. I reiterated several times I do not want any B vitamins. Emma gave me an added discount ($346 for 3mo plan - $115/mo) and assured me once approved the provider would go over additive options. That did not happen. After adding my payment info I was promptly charged. An approval email quickly followed stating I would receive tirz with B6 (the synthetic version - pyridoxine - even worse!). I sent another text to Emma again mentioning the B vitamins issue. Also responded to the approval email from 'support.' They advised they would look at other additives. They didn't. Instead, despite several messages, they sent the order to Evoluciona Pharmacy which immediately shipped the order containing Tirz with B6 (pyridoxine). They also did not ask for proof or what dose I'm currently on. They sent a 3mo starter pack in tiny vials (think smallest sized peptide vial). I've been on 7.5 and they sent 2.5/5.0/7.5 with the B6 - that I did not want and cannot safely take. That's why the price is so low - it's the starting doses. The lack of attention and concern for my health and safety is alarming. I warned this would cause a histamine reaction, or worse. They ignored my messages. Also, and this is another red flag, they did not require uploading my ID to verify my age or identity. This is just a money grab. This provider completely disregarded a serious health concern and sent meds that could possibly cause anaphylaxis. They simply do not care. Buyer beware. I advise to look elsewhere as this provider has zero safeguards in place nor listens to customers. And they will stop communicating. I asked for their legal dept to call me and now they're ghosting me. This company is reckless and negligent. Avoid!

They charge fees that they don’t communicate upfront, never provide access to the online portal, emails are clearly AI and have many errors in them, they don’t respond during US business hours, and cannot tell you hat pharmacy they use. Prescriptions are placed before any agreements are made on what it’s compounded with. Terrible company that is a scam.

Trinity meds. There are no phone number. No way to set up an online account. No way to physically talk to a customer service member. I couldn’t even find out what dose they were starting me at. I didn’t even speak to a physician. I have zero clue whether I am being scammed or not. But i did click on ad from Facebook and its been he’ll ever since. I would not recommend using this company.

I have never encountered as poor of customer service as I have with Trinity Meds. I signed up on one of their thousands of ads boasting about low monthly prices. Of course I needed to give them a credit card number in order to go any further. Within minutes I received approval and a $149.00 pending charge showed up on my account. I was never able to log into the Trinity Care account though I contacted them many, many times. Often I received no response, other times after 14 hours I would received an incomplete, truncated text message that had nothing to do with my question as far as how to log into my Trinity Care account to check on the status of my prescription and order. These texts likely were autogenerated and never from a human. All my research told me they were cloning AltRx. When I called AltRx, they assured me they had nothing to do with Trinity Meds - one person even replied that AltRx has never heard of Trinity Meds and were not affiliated with Trinity Meds in any way. I messaged the Care platform for Trinity Meds on several occasions about my issue of not being able to ever log into my Trinity Care account - and never received any responses to my requests. Turns out, I finally received Tirzepatide shipment from Trinity Meds - and it came from the exact pharmacy (Evoluciona Pharmacy) as the Tirzepatide I had received from AltRx. On the website ads for Trinity Meds they have a list of pharmacies they use - though Evoluciona Pharmacy is not one of the pharmacies they indicate they partner with. Yet another example of how Trinity Meds has somehow cloned AltRx. I did finally locate a phone number - 844-357-3601 - in someone else's review here (thank you so much!) and called. The number was an obvious call center and English was not the first language of the human that finally responded once I had clicked through all the menu options and been on hold for quite some time. I explained to the human that I need to cancel my account, and she had to inquire as to which company I wanted to cancel my account with - making it obvious that I had reached a call center. It's a job I guess - and someone's got to do it. She finally indicated that she had located my account - and said she canceled it for me. I requested she email me to confirm that my account with Trinity Meds was canceled. She said she would, but I never received the email. I did, however, receive a one sentence text (from a blind texting number) indicating that my account was canceled. So went my experience with Trinity Meds. I do not recommend trusting them - even with those few glowing reviews on this site.

Negative stars unfortunately are not an option. Save your money. I filled out the information and was naturally approved, payment processed immediately. To clarify my dosage after receiving that I will be starting out at the lowest dose, I sent a copy of my current prescription showing my dosage. They waited a week and told me again since I am missing a dose I would need to start with the lowest dose again. No. I have not missed any doses and want to stay at 15mg. They then responded again telling me I start at the lowest dose. RIP OFF!! Save your money and headache!! Fraud plain and simple.

If you have bought from Trinity Meds and the used AI to communicate during purchase. Then communicated again to upsell you. Then took your payment and stopped responding to all attempts to contact or aren’t able to access your account and auto links send you in repeat loops going nowhere I suggest you report the to your states department for ecommerce fraud and scams. Google to find your find your state.

I NEVER review products/services... but this site is a complete and utter hack job/fraud. Check , check and triple check prior to buying anything. Phone numbers do not work, email address' do not work. And upon further investigation most links on their site do not work. Save yourself a headache and avoid this one.

For some reason, I can't receive emails from Trinity (not in spam folder either). I can't log into portal because it requires receiving an email. I applied and was approved but no one ever told me. Now I find my credit card has been charged and I don't even know what dosage they are sending. I notified my bank I will dispute it and I won't pay it. If I receive a package, I'll return it. This has been a terrible, frustrating experience. Do not do business with this company. I am reporting them to our Consumer Protection Division of the Attorney General's office in my state. Trinity is rated 2.9 for a reason. Beware.