TriJewelsReviews of trijewels.com

Good customer service

I have ordered twice from Trijewels.com, and both times I was very impressed with how quickly they filled the order, as well as with the quality and value. In the most recent case, it was somewhat of a rush (and it was a retirement gift for a colleague). It was also the week before Valentine's Day, so I was not confident that it would reach its destination in time. It did. In fact, it was early. Lovely jewelry that is priced reasonably and delivered with exceptional customer service. I will continue to order from them.

Customer service is amazing! Love this ring it is perfect!

Ordered my earrings right before Christmas, didn't expect to get them in time but ViJay made sure I did! He kept in touch with me regarding the stones he would use, timing, etc. I really appreciated that. The earrings were so beautiful but I wanted to change the design of the hoop (not the stones, they were beautiful and each came with a GIA report). No problem, they wanted me to be completely happy with my purchase. Once I sent a picture of what I wanted, he found the exact one! After a couple of weeks I had the exact pair of earrings I had been searching for. They are perfect and so was the service. Thank you ViJay (and Chandni), I couldn't be happier!

I think that it is the best jewelry brand ever. Adina's jewelry are so fashion , you can found there everything you want,

World class experience! I ordered an engagement ring, and the website was clear that it wouldn’t be delivered until a few days after I planned on proposing. I was ok with this, and planned on just giving the ring to my fiancé when it arrived. However, Vijay reached out to me directly and unprompted, asking if I was sure I wanted a size 8. I measured, but had actually measured incorrectly and he was able to update to a size 7. Since I was talking to him, I asked if they were able to get the ring to me the day before I planned on proposing. He said he’d try, but I had no expectations. Sure enough, I got it the day before, and it was beautiful. Very proactive customer service and a wonderful experience. You don’t find that often. Highly recommend this company, and huge thank you/shout out to Vijay. Thank you!!

I love this shop! I bought several pieces of jewelry from them and their customer service is amazing. I just got a sapphire and diamond eternity band and they worked hard to find just the right sapphires for me-they are perfect. Highly recommended!

My rating has nothing to do with the jewelry itself, it has everything to do with the your choice of delivery service. The package was supposed to be delivered to my house and signed by someone 21 years and older, but we never received the package. Instead, a woman who lives five block from us came to my house bringing the package saying FedEx just left it at her door step with no signature. We are luck to even get the package. We went to investigate with FedEx but that fell on deaf ears. I am very dissatisfied and disappointed.