TriJewelsReviews of trijewels.com

4.9462 reviews
Jewelry & Watches
48 West 48th Street, Ste 801, NewYork, New York

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TriJewels

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About TriJewels

Welcome to TriJewels, your destination for beautifully crafted fine jewelry designed to celebrate life’s most meaningful moments.At TriJewels, we believe jewelry is more than an accessory—it is a reflection of your personality, your story, and the memories you treasure. From timeless engagement and wedding rings to diamond jewelry such as eternity bands, bracelets and earrings, we offer a wide selection of fine jewelry created for every occasion.Crafted with CareAll of our jewelry is custom made to order, in the heart of Diamond District, New York City.This allows us to create pieces carefully with considerable attention to detail and craftsmanship. We pay close attention to the finishing, proportions, and overall presentation of each piece we produce, ensuring that it meets our high standards before it reaches you.Jewelry Made for YouEvery customer has a different story, which is why customization is at the heart of what we do. Many of our designs can be personalized to your preferred metal, gemstones, size, style, and specifications.Whether you're choosing an engagement ring to mark a new beginning, an eternity band to celebrate a milestone, or a special gift for someone you love, our goal is to help you find a piece that feels personal and meaningful.Quality & TransparencyWe are committed to providing detailed product information so you can shop with confidence. Our product descriptions provide important details about materials, gemstones, diamond specifications, dimensions, and availability.As a made-to-order jewelry company, each piece is carefully prepared according to the specifications selected during your purchase. If you ever have any questions, you can always reach us at [email protected] Commitment to CustomersAt TriJewels, we strive to make your jewelry-shopping experience simple, transparent, and enjoyable. From selecting a design to customization to final delivery, our focus is on providing attentive service and jewelry that you will be proud to

TriJewels (trijewels.com) has 462 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: trijewels.com
Website: trijewels.com
Category: Jewelry & Watches
Location: NewYork, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Svetlana C.

Jun 3, 2024

Bad quality and customer service

First time a stone come out from my eternity ring was less than 30 days since I received it. It took TriJewels 6 MONTH to repair it and send it back to me. I wore it about 10 times in next 3.5 years and it happened again. Company refused to take any responsibility for embarrassing quality of their product and only offered to ship and repair my ring at my expense. Manager/owner Vijay never even bothered to return my call as was promised by his stuff. I highly advise not to deal with that company.

Response from TriJewelsJun 3, 2024

Hi Sorry you feel this way, lets break it down the whole order, you ordered this ring you are talking about in June 2020, after wearing it a stone fell and we repaired it free of cost and in five working days (Not 6 months, No body waits for repair that long) and you used and abused the ring it till June 2024, for 4 years with no issue, now when stone fell again, you want the ring to be repaired free of cost, i wish i could afford to do it, we have sold and shipped close to 40K plus jewelry pcs till date, we have clear warranty policy and it has worked out for all our customers till date, read it here : https://www.trijewels.com/Pages/Warranty (Please read) please get your jewelry checked with us at least every six months and it will last forever, but pls don't abuse it and then expect us to repair it for free. anyways as i said in all my emails pls send it back we will fix it for a nominal cost like anything else one uses in life, one has to pay to get it serviced just like our car or house or appliances etc hope this reply will make you understand our position, we love to help you out if you want your self to be helped fairly and squarely. please be in touch waiting for your email or call to resolve the issue. Best Vijay B

About TriJewels

TriJewels (trijewels.com) has 462 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: trijewels.com
Website: trijewels.com
Category: Jewelry & Watches
Location: NewYork, New York
Listed on Five Star Index: 2026